Element by Marriott Portland Beaverton

Let’s start with the good. Loved that they had appetizers and complimentary beer and wine in the evenings. They also had a really nice selection of teas available in the evenings at no cost. They have a couple of bikes as well that you can use to get around. The staff was really nice as well. The location is just off 26 and there are some stores and restaurants that would be walkable in the right weather. The only issue that I have with this place is the paper thin walls, floors and ceilings. You could hear TV’s, footsteps and people using the bathroom in just about every direction. If you stay here, bring earplugs or ask for a top floor. Otherwise you will be miserable like I currently am. It has been several nights and it has not gotten any better. Not really the fault of the people staying here, just the result of poor sound proofing.

The lobby and rooms are bright with lots of natural light, the facility is clean and the staff are helpful. Breakfast is great with lots of choices.

Clean and new.

I like the amenities and the property was new and clean.

Housekeeping must be better. I tried checking in at 3, and room was not ready. Staff was courteous when discussing this situation The free breakfast was a joke! No starches, and the bacon tasted like rubber. You need more of a variety.

Location and layout of room

none

Great location, pet friendly.

No mobile key thru app if 3rd party booking

We checked in on Nov 25th and out on Nov 29th. We arrived early, about noon, and asked if we could check in early. The front desk said the room had been cleaned but needed a quality check before we could check in. We asked how long until it would be ready. They said they didn't know but we could check back later. They didn't offer to call us or send us a text, so we left and ran some errands. No big deal, but it would have been a nice touch of customer service to offer to call us. A quick look over the desk and I could see he was anxious to get back to whatever on-line game he was playing. Travelers look for hotels to provide two major services: a comfortable place to sleep and a hot shower. At Element, the suites are very nice and the beds are comfortable, I'd say a job well done with that. However, two of our four mornings we had cold showers. Yes, it was probably prime time when everyone else was taking showers and now I know to shower earlier before all the hot water is used up. A cold shower is not a nice way to start the day. Element, you must do better!