Element by Marriott Nashville Vanderbilt West End

Fantastic hotel near Vanderbilt and Tennessee State University. Valet was quick most days. Decent breakfast. The front desk staff is excellent. Rooms are huge as are the bathrooms. Feels mostly updated with some minor wear and tear. Safe area with not much in walking distance. But they have this beautiful green space adjacent to the hotel

Close to my work.

Great service from the doormen that valet and bring your luggage to your room.

Outward appearance is nice. Valet was helpful getting luggage to room. Room was clean. Kitchenette was well appointed.

Bed was very uncomfortable with a “body” dip that was hard to work around on either side of the bed. The upstairs guest floor/our ceiling was not insulated and we had to call the front desk both nights after everyone was awakened at 3 am both mornings by the upstairs guest’s footsteps/stomping and dropping/tossing items to floor. The first night it quieted down. The second night, it only got worse. Little sleep was had! Staff was not helpful or friendly. Breakfast was not much more than a continental breakfast with a couple hot items added (French toast/sausage one day and pancakes/sausage the next). There were reconstituted eggs that were lukewarm and weren’t good. The water for plain oatmeal (only hot cereal option) was lukewarm with no add-ins like granola, fruit or brown sugar. They had yogurt, toast, bagels, oranges, cold cereal, and scones. Had to hunt a luggage rack to leave. Valet was not helpful and parked car where we couldn’t get luggage cart to car for loading. Make sure you allow plenty of time for your car to be brought up or schedule it.

The valet and Sam Cantrell were awesome. The minute I pulled in I was welcomed, bags out of the car and ushered into the hotel and up to my room without even having to think. They were both very patient with me as I was a bit frazzled after my eight hour journey. It was amazing. Hotel is beautiful. Looking forward to my stay.

Max was the best valet, so cute, would love his number!! He took such great care of me and my car 10/10

Close to TSU

The amount of time it took to get my vehicle from valet. Over 20 min.