Hawks Point Lodge

Plenty of space and location was great. It had everything we needed to cook meals

The ac didn't work good upstairs. The cabin and hot tub were dirty.

The floors were scratches up and nasty, the blinds were broken,the vent cover in the floor was missing and it was just a hole there,the washer didn't ring out the clothes,the furniture was broke or nasty,the upstairs railing is very wobbly,the bathroom walls were nasty and had black stuff on them, the tvs upstairs didn't work, the bedroom door upstairs does not stay shut. Called the rental company several times with no resolution.

The location

The house didn't have anything in it like it said it was

It was close to where we wanted to be

The cabin was extremely dirty and not sanitized at all. Men had been there working and no one went back to clean after. We lost the whole evening on our first night waiting for it to be cleaned. They refused to refund our first night. Only offered attraction tickets. We were there for a conference and had no time for attractions. Very disappointing

Location was nice and close to Dollywood and other attractions.

Very difficult to find the lodge as the instructions did not mention that it was located inside a gated community (HIDDEN SPRINGS RESORT) and required a gate entry code. After driving around in circles finally had to call rental property agent to get clarification and gate code. Lodge had no cable/wi-fi connection. (This was already addressed in the rental contract but still detracted from the visit.) The community pool in the resort area was very lacking in cleanliness and purity of the pool water. Very salty like swimming in the ocean.

Loved everything about this cabin beautiful view.

I think the cleaning crew could have done a little better, the walls were little dirty. Other than that would recommend it was beautiful