HomeTowne Studios by Red Roof Augusta

It wss terrible . The price was too high $151.00 . Hole in bathroom wall at the bottom. No toilet seat. Heat was on but still cold.

I had a 3-day stay and left one day short, the pictures will show the bad state of repair the facility is, the shower / bathroom was filthy and when I asked to leave and get credit for the night I did not use the staff could not give me a resolution. All I am looking for is a credit

Do not stay here….walls had dents….. walls were half painted….bathroom had mold all over tub toilet ran entire time…..

I never had the opportunity to stay here. Either the hotel or Booking.com messed up and we didn't have a reservation that worked for the hotel. We called customer service and they couldn't resolve the issue and gave me a refund. The customer service number is not a toll free number and so my phone carrier charged me over $100 for the call. I had to find a new hotel at 1am.

Our trip wasn't much of a trip,struggles in life are real,you'd think the hotel of your choice would keep you comfortable. We didn't have a TV our entire stay and I told them as soon as I figured it out on the first night and I was told it was bcuz of cloud coverage well next morning still same problem so they told me theyd fix the problem the following day and sure great for them but our time was up So it really didnt matter to us. Oh yes and then we had a little spill in our room and I tried to clean it and we'll we needed more dry towels so I asked if I could get a clean dry towel and she said no not til the morning,well what am I going to wash my butt with? She said she doesn't care take care in the morning. I will never ever go to this hotel again.

Trash everywhere rooms were dirty… Lamps did not work… TV was on with no working remote when I walked in. Smelled like someone had smoked… I had chosen this hotel for my dog… But all of the walking areas were covered with cigarette butts and glass. I was honestly afraid that my car was gonna get broken into but luckily the one good thing is the lighting was very bright around the property. This hotel needs to spend some time really cleaning out this place. It is not what the pictures look like or I would’ve never chosen this place.

The overall stay was fine. Not the best not the worst. It was worth the cost. The rooms are dated. You can hear your neighbors. I had to sweep and mop my room as well as washed the bedding. We wanted to extended our stay a few days however my credit card declined because my bank thought the transaction strange and flagged it. I pleaded with the front desk staff to allow me time to speak to my bank and rectify the issue they told me I had till 11:30 as it was already 11:12 and check out was 11. By 11:22 they were knocking on the door telling us we needed to leave. I packed my stuff and left, they refused to give me my security deposit even though nothing was damaged or missing. Booked at a much nicer hotel not too far away. Honestly I think we get what we pay for. Tried to save a few bucks. I would have given a better review but my interaction with the front desk staff was downright awful.