Palazzo Benucci - Residenza di Charme

I was traveling from the US for meetings at CIRA, which is 10km to the northwest. Despite the very interesting Anfiteatro Campano, it's not a very touristic area. There are few, if any, larger hotels in the area, little to no taxi service, and few people speak English. The city center was a short walk away, and was a pleasant place to spend time. Even though I spoke very little Italian, I was able to get by, people were friendly and helpful. The Palazzo Benucci was charming and clean, and had everything I needed, including a private courtyard for parking a rental car. The owner is very responsive by email or text and the local staff support is outstanding. (Google Translate was effective for communicating, when needed.)

There are not many ways to get around other than driving. I was a little concerned about driving in Naples and Campania, but once I got into the flow, I didn't have any issues. Google Maps worked well.

I stayed in the room at the Queen Rm w/ Balcony, at the end of the hall. Room size was OK for a European B&B. The balcony was nice, when the weather allowed its use. The bed was comfy. Courtyard was nice and what little I saw of the grounds was nice (gate to back yard was locked). Lots of communication w/ the host prior to our arrival. The surrounding area & residence was very quiet.

The person checking us in said "this is not a hotel" & to be fair, she's right. I should have stayed at a hotel. I stayed in the room at the Queen Rm w/ Balcony, the supposed better room. Internet was either down, unavailable or with a very weak signal. The hallway & kitchen were always freezing cold & the shower water never got hotter than lukewarm. The shower head & door are placed such that the shower head sprays in the area beyond the shower door - soaking the floor. The "housekeeping" service rarely emptied my wastebasket and barely touched the bed (kinda sorta made it up. I could have made it done it much better). I left my breakfast dishes in the sink - sometimes, they were still there the next day. I often had to clean my own dishes. I was there for work, so we left at about 7 AM every day, before the person making breakfast arrived, so we had to make our own breakfast - no problem. There was some prepackaged food available - prewrapped toast, croissants, some jams, coffee, tea & juices. The selection could have been better & more varied.

Beautiful room very nice kitchen are.

It was Sunday when we arrived and had to wait an hour before someone came to open the gate to the courtyard.

A very clean modern room and shower in very old medieval town. A total surprise. Our host was very nice and accommodating.

Can’t think of anything

Centrally located with secure private parking. Tiziana met us in the courtyard and was very kind and knowledgeable (with great dinner recommendations). The rooms are well designed, modern and clean. Nice products in the bathroom. Wonderful breakfast provided on the terrace with a nice view. The balconies overlooking the courtyard are a great touch.

Nothing to complain about- we will return!