Marriott Dallas Uptown

The room was clean, quiet, and the beds were comfortable. The walk-in shower was refreshing and large. The price felt a little excessive.

Very nice!

We're throwing a Christmas party at Nick and Sam's, so we booked the Marriott Uptown to be close. I have 55 people staying here at least 2 nights each, so I got upgraded to their "presidential suite". Well, it's not fit for any president or anyone that wants a clean, functioning room. Heat in the living area does not work. Called hotel engineering who did nothing and promised to return with space heaters. He didn't. Stopped at the front desk where they promised to address it. Again, nothing. I have a 9 month old who has to stay in the bedroom where the heat is blazing. The hotel could not care less. The "president's" bed is a queen size mattress on a king frame. So odd. 2 disgustingly thin and scratchy towels were what was awaiting us in the bathroom. My wife asked for more towels the next day, gave the housekeeping person $20 and then got.... 2 scratchy, thin towels! Couch has 2 disgusting white stains on it. So gross!!! But! We did get two 8 ounce bottles of water in the room, so I guess that makes up for everything!! This place is a joke!!! MUCH better hotels around the corner from here!

Very beautiful room but bathroom needed some maintenance

I stay here all the time, it’s the best

location

attitude of staff when we complained about the cleanliness of the room which was appauling

Very nice property! Staff was professional and helpful!

** This is an update to a previous review that I had deleted after continuing to experience problems during my stay here. If you're a picky road warrior, you know it's always a risk staying at a regular branded Hilton or Marriott. But I took the risk on this one as it was a fairly brand-new property and next door to the Katy Trail (which I love) and in a quiet neighborhood of Dallas. I should've paid more attention to the sporadic reviews and taken better heed, and instead paid a little more to stay at least at the nearby JW Marriott or Ritz- however I succumbed to my pseudo frugalness as this was such a long stay- we were here for a full 2 weeks. Having a filthy, stained towel that was part of the towel set up in the bathroom at check-in, and giving it back to the staff and then receiving it back by them 20 minutes later says at all. This is a true story, there's no elaboration on this and it was truly surreal and bizarre. No carpets in the rooms (which a lot of Marriotts are doing these days after renovations or on newly built properties) and unfortunately you can hear people above you as they walk around the room which is very disturbing. An incredibly rude and surly bartender in the lobby lounge that not only greatly upset me one night while ordering food, but a couple days later absolutely upset my spouse while they were by themselves, totally unaware that I had the same experience 2 evening prior. We are two completely different people, with different personalities, not to mention two completely different days so this woman was the common denominator in the situation. And what made it even worse were the subsequent days of the stay; as her "post" is in the middle of the lobby/"great room"- it was an uncomfortable situation every time we returned "home" into the property, as we clearly and rightfully had complained about her. We don't use housekeeping services, rather we call when we need something and I specifically called down one of the days to have housekeeping service performed. I was promised it would happen and nobody ever showed up. This is a Mickey Mouse hotel, and the regular prices that they charge are literally just a fraction below the JW and the Ritz. Thank God we had a long-term stay rate but it still didn't make it bearable.

It was a nice stay