Belle Maroc Boutique Hotel

The sea view

The unfriendly and rude white lady at the reception,the breakfast is limited and bad. Then the drilling and hammering of walls during early mornings before 11 am

Ocean view room and the very friendly & helpfyll staff

Breakfast ending time

Great position, very friendly staff

I gave your venue a good rating on google maps. I was a little worried about location. But everything was perfect. Definitely worth a return visit when I'm back in Milnerton!

Just 2 glitches. Shower drain was blocked and tv wasn't working. Both of which I mentioned to them

The friendliness of the restaurant/reception staff. The extra tea and coffee in the rooms was really lovely. The ocean view was just fantastic and the beds very comfortable.

We booked two rooms and both had cold water for showering and its winter! We advised the Duty Manager of the problem the first morning and she confirmed it would get it fixed. When we returned to the room that evening, we found the plumber working in the rooms! (18h00 - which was not acceptable). We were asked to wait downstairs until the plumber was finished, which was about an hour (ridiculous!). We were then told that this was an issue that needed further attention and requested to use room 9's bathroom which was open. So, in the morning we had to run up and down the corridor for a shower and guess what? Again, the water was lukewarm! There is definitely a problem with hot water!! The cherry on the cake was at breakfast when they wanted to charge us for an addition cup of tea. So, just so you are aware you are only entitled to one cup of coffee or tea at breakfast, otherwise you pay an additional charge. The rooms need some maintenance - window handles nearly falling off and the light switch in the room as very loose. Housekeeping and Duty Managers should be doing checks on things like this... I was also advised that the Manager was going to give me a call... but still waiting!!