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8.6 / 10 Guest Rating

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580, Puerto Morelos, MX

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive - main view

About the Property

Spa Services and Recreational Amenities - Indulge in massages and body treatments at the full-service spa, relax at the private beach, and take a refreshing dip in the outdoor pool and spa tub.

Culinary Delights and Beverage Options - Enjoy a variety of dining options including a restaurant, coffee shop, bar/lounge, beach bar, and 24-hour room service. Your stay includes a complimentary cooked-to-order breakfast as well.

Event Spaces and Business Services - Plan your events seamlessly with 8933 square feet of space, a conference center, and 4 meeting rooms. Benefit from amenities like a business center, dry cleaning services, and a 24-hour front desk.

Book your stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive for a luxurious and pampering experience in Puerto Morelos.

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Preferred Club Master Suite Ocean Front King - Photo 1
Preferred Club Master Suite Ocean Front King - Photo 2
Preferred Club Master Suite Ocean Front King - Photo 3
Preferred Club Master Suite Ocean Front King - Photo 4
Preferred Club Master Suite Ocean Front King - Photo 5
Preferred Club Master Suite Ocean Front King - Photo 6
Preferred Club Master Suite Ocean Front King - Photo 7
Preferred Club Master Suite Ocean Front King - Photo 8
1/8

Preferred Club Master Suite Ocean Front King

1 King Bed1076.4-sq-foot room with ocean views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking, pet friendly

100 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Master Suite Ocean Front King

Non-refundable
All Inclusive
20% OFF$1,094.1

$875.28

Includes taxes & fees
Preferred Club Master Suite Ocean View King - Photo 1
Preferred Club Master Suite Ocean View King - Photo 2
Preferred Club Master Suite Ocean View King - Photo 3
Preferred Club Master Suite Ocean View King - Photo 4
Preferred Club Master Suite Ocean View King - Photo 5
Preferred Club Master Suite Ocean View King - Photo 6
Preferred Club Master Suite Ocean View King - Photo 7
Preferred Club Master Suite Ocean View King - Photo 8
1/8

Preferred Club Master Suite Ocean View King

1 King Bed1076.4-sq-foot room with ocean views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking, pet friendly

100 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Master Suite Ocean View King

Non-refundable
All Inclusive
20% OFF$727.45

$581.96

Includes taxes & fees
Preferred Club Junior Suite Swimout Tropical View King - Photo 1
Preferred Club Junior Suite Swimout Tropical View King - Photo 2
Preferred Club Junior Suite Swimout Tropical View King - Photo 3
Preferred Club Junior Suite Swimout Tropical View King - Photo 4
Preferred Club Junior Suite Swimout Tropical View King - Photo 5
Preferred Club Junior Suite Swimout Tropical View King - Photo 6
1/6

Preferred Club Junior Suite Swimout Tropical View King

1 King Bed538.2-sq-foot room with partial ocean views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking, pet friendly

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Junior Suite Swimout Tropical View King

Non-refundable
All Inclusive
20% OFF$562.03

$449.62

Includes taxes & fees
Preferred Club Junior Suite Ocean View King - Photo 1
Preferred Club Junior Suite Ocean View King - Photo 2
Preferred Club Junior Suite Ocean View King - Photo 3
Preferred Club Junior Suite Ocean View King - Photo 4
Preferred Club Junior Suite Ocean View King - Photo 5
Preferred Club Junior Suite Ocean View King - Photo 6
1/6

Preferred Club Junior Suite Ocean View King

1 King Bed538.2-sq-foot room with partial ocean views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking, pet friendly

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Junior Suite Ocean View King

Non-refundable
All Inclusive
20% OFF$531.16

$424.93

Includes taxes & fees
Preferred Club Junior Suite Tropical View King - Photo 1
Preferred Club Junior Suite Tropical View King - Photo 2
Preferred Club Junior Suite Tropical View King - Photo 3
Preferred Club Junior Suite Tropical View King - Photo 4
Preferred Club Junior Suite Tropical View King - Photo 5
1/5

Preferred Club Junior Suite Tropical View King

1 King Bed538.2-sq-foot room with garden views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking, pet friendly

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Junior Suite Tropical View King

Non-refundable
All Inclusive
20% OFF$500.66

$400.53

Includes taxes & fees
Preferred Club Junior Suite Ocean Front King - Photo 1
Preferred Club Junior Suite Ocean Front King - Photo 2
Preferred Club Junior Suite Ocean Front King - Photo 3
Preferred Club Junior Suite Ocean Front King - Photo 4
Preferred Club Junior Suite Ocean Front King - Photo 5
Preferred Club Junior Suite Ocean Front King - Photo 6
1/6

Preferred Club Junior Suite Ocean Front King

1 King Bed538.2-sq-foot room with ocean views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking, pet friendly

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Junior Suite Ocean Front King

Non-refundable
All Inclusive
20% OFF$602.83

$482.26

Includes taxes & fees
Run Of The House - Photo 1
Run Of The House - Photo 2
Run Of The House - Photo 3
Run Of The House - Photo 4
Run Of The House - Photo 5
Run Of The House - Photo 6
Run Of The House - Photo 7
1/7

Run Of The House

1 King Bed538.2-sq-foot room with garden views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking, pet friendly

50 m2
Sleeps 2
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Junior Suite Club

Non-refundable
All Inclusive
20% OFF$563.18

$450.54

Includes taxes & fees

Guest Reviews

8.6
Excellent179 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the great atmosphere.

Categories

Cleanliness8.8
Service9.3
Location8.8
Room Quality8.3
Amenities8.8
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

M
Maciej
Verified booking
partner
Standard Room
Stayed in Mar 14, 2025

"Exceptional"

10.0

Ramirez & Samuel are the best at making this property so amazing! Irma at checkin was so helpful and attentive. Jesus at the Secrets bar not only made the best drinks but also felt like family. These people go above and beyond everytime I visit, the facilities are always clean and staff is always so welcoming. Food is great and drinks are delicious (staff is trained to not over serve you). If you prefer to party stay at Breathless side if you prefer to relax stay at Secrets and if you love both still stay at Secrets because you get access to both. Thanks to everyone at the resort for again making the best experience possible!

Helpful?
D
Devante
Verified booking
friends
Standard Room
Stayed in Mar 9, 2025

"Exceptional"

10.0

This was the perfect experience everyone was so nice and helpful I will definitely be coming back shoutout to Jesus

Helpful?
M
Matthew
Verified booking
partner
Standard Room
Stayed in Mar 6, 2025

"Excellent"

8.0

We enjoyed the beautiful room and benefits of high quality liquor choices in the preferred lounge. We were disappointed in the food choices and consistency of portions and quality. Room service options were very limited and the app rarely worked while on the property.Service was also sporadic. Overall I would choose other Secret’s properties over this one.

Helpful?
D
Donovan
Verified booking
partner
Standard Room
Stayed in Feb 27, 2025

"Exceptional"

10.0

Wonderful Experience! Already booking my next stay. Rooms, Staff, and Environment makes you not want to leave.

Helpful?
A
Anisley
Verified booking
partner
Standard Room
Stayed in Feb 19, 2025

"Exceptional"

10.0

excellent service and food variety

Helpful?
T
Tyler Lee
Verified booking
partner
Standard Room
Stayed in Feb 19, 2025

"Exceptional"

10.0

This resort was perfect with all the amenities and the best food and views from our hotel room!

Helpful?
N
Nagela
Verified booking
friends
Standard Room
Stayed in Feb 18, 2025

"Good"

6.0

It should be clearer that this facility is a shared resort with Breathless. Rooms were not cleaned well. The food portions were small. Room service ordered but never came. Some of the workers were very nice and warm. My friends and I enjoyed the open game space with the bar that is available on the breathless side of the property.

Helpful?
B
Brian Gregory
Verified booking
family
Standard Room
Stayed in Feb 18, 2025

"Excellent"

8.0

Enjoyed the resort a lot! Faculty was crazy nice food great.

Helpful?
C
Christian
Verified booking
partner
Standard Room
Stayed in Feb 17, 2025

"Exceptional"

10.0

Omg this property was breath taking! And the staff treated myself and my husband like royalty!

Helpful?
K
Kierstin Nichole
Verified booking
Standard Room
Stayed in Feb 10, 2025

"Excellent"

8.0

Property was beautiful, but for the savings, just stay at Breathless. Everything was on that hotels property and there was no major perk for staying at Secrets.

Helpful?
89
10
9
10