THE HIRAMATSU KARUIZAWA MIYOTA

The breakfast was fantastic and every day something different. Dinners were exceptional in both restaurants. The views were fantastic, especially from the Italian restaurant (5th floor).

Nothing to complain about.

High standard of western cuisine especially the Italian food. Comfortable bed and clean house keeping

Great for vacation, fully relaxing.

Hotel very nice.

員工服務態度很好！

High end hotel that caters to Japanese guests. Great service. Nice property. But, no English language staff. No concierge. After telling me they don’t have a concierge, they told me via an electronic translator that no one could give me any guidance on train transportation. The facility does not have a gym which I find odd given that it is a very expensive, luxury property. For those that eat at the hotel — which is what we did given that nearby options are limited — there is what they called a “french” or “Italian” restaurant. In reality, both restaurants are fixed menu Japanese fine dining with either a French or Italian flare. I stayed in a suite with an Onsen which was very nice. So, in sum, it’s a very nice hotel with great service. For the price though, I expected more. Bottom line, if you are not a Japanese speaker, you might consider other options.

Excellent food and good service from the restaurant staff.

施設の清潔さ、スタッフさんの心遣い、料理の驚き・美味しさ、部屋からの景色、どれをとっても素晴らしいです！