Fairmont Sanya Haitang Bay

The environment is very beautiful, the design of the hotel is also very Chinese and nice. The view of the room was very nice. The hotel is very close to the beach (5 min by walk). The breakfast is very good, a lot of variety of fresh food. The idea of the boat around the hotel is very pleasant but everything has a cost which is a bit bad. The bubble swimming pool for children is also a very good idea. The kids club is nice for children ( inside and outside). The BBQ at night, is very nice, some music played, very comfy.

The bed is clearly too soft. I would prefer a harder bed. When booking we were not aware of afternoon Tea and we were impossible to book it after. The swimming pool was not very clean in my opinion ( many leaves) and with no shadow at all. The Spanish restaurant is not enough visible though their food is extremely delicious and well cooked (1st floor named La mesa). We wanted to visit the wood art gallery but it was closed. And the smell of the kid's club is very strong. It feels a bit toxic for the children.

Aircon isnt cold at all

We spent three days of our vacation at the Fairmont Hotel in Sanya, and it was a fantastic experience in terms of both the facilities and the service! We were impressed by the elegant Chinese-style furnishings and the beautiful waterway. The service provided by Nicole Hu was exceptionally warm and attentive—she arranged a wonderful room with welcome fruits, assisted us with trip planning and activities, and kindly granted us a late checkout. I would highly recommend this experience to others in the future!😊

We are totally disappointed by the room and quality standards of Fairmont Haitang Bay in Sanya. We had high hopes on Fairmont, being a prestigious US hospitality brand, and left it the very last stop of our four-day-three-night itinerary. The room facilities are not professionally installed. Room size (allegedly 63 sq m but nowhere near it) and arrangement are not the same as the website suggested. I would understand this kind of standards coming from a three-star class but we paid US$200 for it so we should expect the equivalent result. I promise myself I will NEVER visit a Accor/Fairmont property anymore Furthermore, we cannot see the rationale behind having the fireworks at 10:17 pm on a Friday night. Am I the only one who is sleeping?

5 star facilities, very beautiful design, nice staff

Good location, good environment, good service, good sea view, worth you to try it!

Wonderful time spent in a beautifully designed hotel. Staff there is exceptional… super helpful, professional and nice!