Residence Inn by Marriott Valencia

Breakfast was good, lots of choices. Room was comfortable and clean with a nice layout. Gym was great.

Hotel had a lot of kids in it, playing with the elevator so we couldn't use it, running around. To be expected, right next to Magic Mountain. Most of the kids were fine. Was expensive, but maybe because of the location and timing (Sat night).

Very clean family, friendly

Clean rooms and very spacious for me and my gf. Updated as well.

The mens restroom in the lobby had sticky floors. Kinda gross.

The hotel itself was good, and most of the staff were polite, helpful, and professional. Unfortunately, my experience was seriously affected by the manager, Shannon, who is a mean guy. During breakfast, my children were eating peeled eggs from the buffet and left part of them unfinished. When we tried them ourselves, we immediately noticed a sour smell and taste. The eggs were clearly spoiled. Naturally, I became concerned not only for my children’s health, but also for the safety of other guests. I reported the issue to one of the food service employees, who told me the eggs were from the previous day. I then asked to speak with the manager. Shannon was extremely rude and dismissive. Instead of taking the concern seriously, he insisted that “eggs just smell like eggs,” despite the obvious sour odor. What made the situation even more concerning was that immediately afterward, he instructed the staff to remove all the eggs from the buffet. He also attempted to throw away the remaining eggs from our table, but I kept a sample in case my children become ill and evidence is needed further more. Rather than addressing the food safety concern professionally, he tried to force me to leave the dining area. His behavior gave the impression that he was hiding the issue. I genuinely felt sorry for the young employees working there. They appear to dislike him, and very uncomfortable controlled by a rogue. I will report the incident to the local authorities, and also I ask the Headquarter to remove the deceived bad guy Shannon from the position. Also in our religion , we believe God would punish him , he also would bring bad luck for his family too…

The hotel itself was good, and most of the staff were polite, helpful, and professional. Unfortunately, my experience was seriously affected by the manager, Shannon, who is a mean guy. During breakfast, my children were eating peeled eggs from the buffet and left part of them unfinished. When we tried them ourselves, we immediately noticed a sour smell and taste. The eggs were clearly spoiled. Naturally, I became concerned not only for my children’s health, but also for the safety of other guests. I reported the issue to one of the food service employees, who told me the eggs were from the previous day. I then asked to speak with the manager. Shannon was extremely rude and dismissive. Instead of taking the concern seriously, he insisted that “eggs just smell like eggs,” despite the obvious sour odor. What made the situation even more concerning was that immediately afterward, he instructed the staff to remove all the eggs from the buffet. He also attempted to throw away the remaining eggs from our table, but I kept a sample in case my children become ill and evidence is needed further more. Rather than addressing the food safety concern professionally, he tried to force me to leave the dining area. His behavior gave the impression that he was hiding the issue. I genuinely felt sorry for the young employees working there. They appear to dislike him, and very uncomfortable controlled by a rogue. I will report the incident to the local authorities, and also I ask the Headquarter to remove the deceived bad guy Shannon from the position. Also in our religion , we believe God would punish him , he also would bring bad luck for his family too…

I’m giving it 10/10 minus nothing👌T’was one of the best room I’ve ever slept in. I slept like a baby. Super clean and comfy. Will surely book over and over again

Rooms, guest laundry and access via freeway.

Breakfast was basic.