JW Marriott Tampa Water Street

This was a breakdown in both service and accountability. We arrived at 10pm after a full day of travel with a confirmed reservation, only to be told at the desk that my rate would not be honored due to a “policy” applied selectively at check-in. No viable solution was offered. At that point, I had no choice but to leave and secure another hotel, late at night, exhausted, and without having eaten. Despite refusing to honor the reservation, the property still charged me for the night. I’ve followed up multiple times with Marriott Bonvoy and have been told that only this location can resolve the issue and I should expect a call. Six weeks later, there has been no response from their management (Front Office Manager R. Little?). This reflects poorly not just on the property, but on the standards I expect from Marriott.

Breakfast? We didn't get breakfast. We didn't have any food

Do not like having to pay to park each day. Closing the pool bar at 4:45 in the afternoon is ridiculous but thankfully we brought drinks & didn't have to pay $153 for 12 Hard Seltzer/ Beer

Everything. Location was great.

I liked everything.

0 empatía. Una lástima . He sido socio de Marriott mucho tiempo este lugar no Lo recomiendo. No caigas en reservar este lugar . Si por alguna razón pasa algo no tienen consideración

Great place a little pricey,weak wifi,and cable TV. Fodd at steakhouse is very good

We had the most wonderful experience at the JW Marriott Tampa Water Strret. We booked this hotel because it was within walking distance of the arena in Tampa for a hockey game. But, the experience that we had at this hotel was amazing. The front desk personnel were very inviting and accommodating. A special shout out for Ivana (the front desk manager)Ramandeep who checked us in and Yaneth the director They made our stay even better, we will definitely go back to this hotel. ..The room was clean and comfortable. The rooftop bar was beautiful, especially at night. The pool area on the sixth floor was very relaxing and we had lunch at the pool restaurant. I would recommend the grouper open face sandwich. If you are going to any event at the arena do yourself a favor and stay at this hotel!!!

Location location location

?

Ubicación , estética , servicio

No tiene posibilidad de desayuno buffet solo a la carta

Not sure why every jw I have been to you can’t get a seat by pool after 9am. Also Not sure the vibe they are going for this one but it seems intentional . No music . If you’re looking for a fun place with a fun pool, more space save yourself some money and stay at Marriott across the street. The good news is you get access to both staying at jw .