La Quinta Inn & Suites by Wyndham Round Rock near Kalahari

Clean

N/a

The breakfast buffet was very good. I enjoyed the fitness room as well.

Earlier that day I left a message saying I would be there in the evening 6-8 pm. When at check-in I was treated less than. I believe his name was Juan. He acted put out because I asked him the direction of my room and to where to walk my pet. I had said in the booking app that I was going to pay at the property and boy did I. They charged me for the amount of what Bookings had projected plus additional night charge of $146 and a dual charge of $55.00. It took one week to get the additional charges off of my account. Which meant I had to go without because my money was locked on pending payments. It’s disappointing that an employee would treat me the way that he did because I have always enjoyed la Quinta.

Good location. Good breakfast

A/c ran cold night and day. Could not be controlled by thermostat. Maintainence said all the rooms had that problem. Very uncomfortable. Had to ask for extra blankets.

Great

All good