Capital O Posada La Casa De La Tia, Oaxaca

The hotel has many positives, starting with the staff, who were friendly and helpful. Its location is excellent—central and within walking distance to everything, and we felt safe even at night. The building is older, not luxurious, but clean and well-maintained. We stayed in a family room, which was convenient for our group of six, with three individual beds upstairs and a full-size bed downstairs. While the layout worked well for us, the beds could have been more comfortable. Also, the hotel provides only basic toiletries, so bring your own shampoo, conditioner, and soap. Another minor issue was the limited supply of toilet paper—we often had to request more since only one roll was provided at a time for six people. We did encounter a stressful situation due to a last-minute flight change. Expedia struggled to communicate the one-day delay to the hotel, partly due to a language barrier, and their request to update our reservation never reached the hotel. I had to call the hotel multiple times, but thankfully, a helpful staff member assured us our room would be held, which relieved my stress. Oddly, a day after we checked in, Expedia informed us the hotel never responded to their request. It was frustrating to handle this myself, but I appreciated the hotel’s staff for resolving the issue. Overall, it’s a clean hotel in a great location with excellent staff. Despite some inconveniences, it’s a good option for families or travelers seeking value and accessibility.

Muy centroco limpio y comodo

the staff was nice, the place clean, access was great, the breakfast was ok. Could use a pan dulce and fruit.

Close to “el zocalo” staff was great and very helpful. There is a restaurant inside the hotel and a cafe. Good breakfast!

Excelente todo!

Cozy and easy to walk to the city

Está aceptable, el personal amable pero nada atento. Nos hicieron esperar 1 hora para darnos la habitación que habíamos reservado

Las fotos no son fidedignas. El precio es alto para el lugar

I ended flying late into the city and by the time I was trying to check in, one of the rooms in my reservation was "cancelled". According to them their system cancelled the second room even though I had paid already. They wanted me to pay again for the second room. I just ended up leaving upset because they keep my money for the second room. I tried calling the hotel to notify them I was arriving late, but no one answered. I called 6 times.

Yo no me hospedé en esta propiedad porque estaban con sobreventa, y me marcaron UN DÍA ANTES de mi llegada para decir no había espacio. Que daban prioridad para quien pagaba por adelantado. Entonces, si este hotel no reserva la habitación para los que seleccionan “pagar después”, no deberían ofrecer esta opción en Expedia. Mi consejo es que siempre paguen lo adelantado para garantizar reserva.