Hyatt House Atlanta Perimeter Center

It was Beautiful. It was very clean. Loved the breakfast buffet. Food in the bar was delicious. The lay out in the suite was very nice. Very close to children’s hospital where our Grand Daughter was.

Mattress on bed had springs coming through and was hard. So hard that I slept on couch. Selection of bed pillows could be better. Sectional was broken in one side. I reported the bed to the front deck. I believe house keeping put a mattress pad on bed the third night. Renovation is badly needed in 504.

Everything was great! From check in to getting a snack at the bar and the room was very well equipped.

I didn’t like the cheap coffee in the room and the cheap maker. I would have thought the hotel would provided a kuereg with some k-cups, given I had a suite.

The staff at the front desk were very welcoming, friendly and courteous.

The location was very noisy, with regard to highway noise. The beds were not comfortable. The AC and duct system need maintenance and cleaning, as they did not operate correctly and were very loud when they would come on not to mention the dusty smell coming from the unit that put me and my kids into a full histamine flare which was miserable. You had to be either hot or freezing, making relaxing difficult. The furniture needs to be updated, the couch sagged quite a bit when sitting on it. There was hardly any water pressure in the shower. We stayed for three days and asked for housekeeping on the second day, that turned into quite the ordeal. We had to ask for towels and toilet paper several times before getting it because of difficulties communicating with the housekeeper as she did not speak any english. I texted the hotel through the number they provided as the phones in our room did not work, with our requests for housekeeping (after they failed to service the room while we were out) but it kept getting lost in translation I guess. Then when we needed to extend for one night (our stay was originally two days) the rate had gone up ridiculously.

Everything

Nothing everything was accessible

Our stay was great. Everything with the hotel was fine.

My issues was not the properties fault. The people above me and their children was the issue. I had to call the front desk several times. The kids were jumping and running all day and evening. It sounded like they were going to come through the floor.