The Oakwood Hotel

I was greeted in a friendly fashion at reception and given a room on the ground floor on requesting this. All was quite clean and a very comfortable bed. I will be back again when I am in Gloucester

Overall not impressed, most staff seemed to lacked professionalism when dealing with customers, not rude but came accross as 'bored'. Restaurant, dining room closed with a vending machine in the lobby. Room service only did very basic room cleaning and unable to make the bed properly. Booked a double bed but ended up with to single beds joined together

Arrived to be told my room had been cancelled due to payment being declined, however booking was made with 'pay on arrival'. Another room was able to be booked. Rooms basic but comfortable. Property appears run down and neglected, strange smell in proper.

Room was clean but no blackout curtains and the mattress was soooo thin and was really uncomfortable

Bar & restaurant were closed for my 2 night stay. Had I known I would have booked elsewhere.

Only problem was I arrived late and was forced to pay there and then rather than wait to sort it out in the morning which really annoys me; with the staff saying I could not go to my room until it was paid for

Very comfortable- flying visit

No food available in the winter months Room was freezing couldnt get the heating abouve 17•c. Now having an issue getting a invoice

Good set up lads. Thanks for the peaceful stay

I had to change my hotel reservation last minute and my room was all ready sparkling clean for me by the time I made it from Gloucester City Centre. It's only 10-15 minutes away by a bus but I would advise non-drivers to be prepared for either taking the bus or taxi as it's by a busy road but otherwise village is quiet, not many shops and eating places.