Carignano Design by Wonderful Italy

Perfect small apartment that was AC’ed and very comfortable

Within walking distance of central Genua. Some of the staff (from the second day) did there best to fix the issues and were responsive.

- the apartment was not ready at check-in time and absolutely not clean (sticky floors, dirty windows, bathrooms not clean). It had to be re-cleaned which took several hours. - apartment living area is not suitable for the 8 people it is advertised for (only one sofa, not enough dining table chairs for the too small kitchen table) - kitchen was very bad equipped (e.g. only 2 glasses and 4 cups). This was fixed next day after we complained. - air conditioning was not working well (more like a fan) - we booked an apartment with 3 bathrooms, it had only 2. - electricity switched off several times a day (air conditioning and water-cooker at same time caused an overload) after which we had to go down to the basement to fix the switches). - after a few days the WiFi stopped working. We had to make use of another apartments WiFi after that. - the design and services were not carefully thought through (e.g. whole bathroom becomes wet when taking a shower, no space in the bathroom/shower to put your soap or shampoo or dry clothes or towels), wardrobes were filled with bedding leaving no space for clothes, sheets barely covered the mattresses, etc. etc.)