GuestHost - Vakalu Piazza Duomo Charming Apartment

Not much however it was big.

You have to walk through a dark tunnel into a dark courtyard with rubbish, cats and cat excrement. Unsafe and smells disgusting. There is no shower in the property. There is a shower head over bath that doesn’t work. The bath fills up and slow to drain. If you like super clean this is not your place.

Great location, lemon tree in the garden and the guards of cats delivered a bonus experience. The dishwasher and washing machine were helpful. Thanks :D

I luoghi incantevoli

La posizione è in zona a traffico limitato , i parcheggi sono solo per i residenti o a pagamento H24. La struttura è al primo piano con scalette molto strette e ripide con difficoltà di fare passare le valigie. Il cortile per accedere è sporchissimo: abbiamo trovato due topi morti, moltissimi gatti ed escrementi di ogni tipo che emanano un fetore che non mi ha permesso di aprire le finestre per tutta la durata del soggiorno, aggravato da un caldo intenso. Sul letto abbiamo trovato uno scarabeo e due fazzoletti di carta sporchi. La comunicazione con la persona incaricata è stata esclusivamente via whatsapp per iscritto poiché non risponde alle telefonate né si è degnata di venire a verificare la situazione di mancanza dei requisiti minimi igienici necessari alla sicurezza della sanità pubblica. Ho chiesto un rimborso minimo simbolico e non ho avuto nessuna risposta dall' host.

I definitely do not recommend use of any services or accomodation provided by CleanBnB who was hosting this property. The staff does not know the basic english language and spams your Whatss'app with template messages and information that you don't need, they are like an annoying bot. They don't know the area so we used the recommended parking by them and overpaid for that big time 48€ instead of 17€. I booked this property especially due to big window in the master bedroom which was unfortunately at the time I arrived covered in blind and the reply from the agency is that it's no problem cause I've got the other window that I can open ( face palm ) You can't open the window cause the place is next to Pizzeria and smoke from the pizza oven pours into the apartment, the pizzeria is downstairs so on busy days there's noise from that and the courtyard filled with tourists eating as well. The agency kept spamming me with the messages when will I arrive, when will I leave ? Can I leave earlier cause there's another booking but did not remind me that I need to take out the garbage ! Ridiculous ! Instead of reminding me they just sent a message that there will be a PENALTY for that. This was so far the worst agency handling properties in Italy.

There wasn't anything I didn't like in this appartment. I fell in love with it. The location was excellent, the interior, the amenities were sufficient for me as a mom with three kids. The appartment was charming inside but also the houese itsself in the quarter it was. I also liked a lot the agent that was assigned to us from Cleanbnb Ms. Alessandra who was kind and always willing to help and answer our questions, and she even came to the house when we needed some help with one amenitie we were not using correctly

This part is something I wish the municipality would take care, that is the days of taking out recycling plastic or other were not suffiiciently frequent.

Once you are inside the property, it's nice and cosy. But the access to the property is through a narrow and dirty alleyway dumped with restaurant wastes.

The internet did not work at all, and there is no parking, contrary to what is stated in the booking.com page. The only free parking we were directed to had a 3-6 PM restrictions on Mondays to Saturdays. I am afraid these issues bring down my rating for this property. A more transparent statement on parking limitation would be good for those who are driving to the city.

Apartment is really large and comfy. It's conveniently located in Ortigia, very close to the main attractions while still being a little on the side. There's a great pizzeria with live singing.

The apartment is fully equipped. The bathroom, the kitchen have everything one needs. The rooms are spacious with a lot of room to move.

We had a little incident with one of the air coniditioners and the response was not the best. A shower could be added to the bathtub. It is a little hard to find as it is inside an internal patio.

apparmant is in a good location. Really in the centre of the loď city. Very well equipt and very nice and clean. I can only reccoment for everybody, who wants to visit this location.

all was OK.