DoubleTree by Hilton Noumea Ilot Maitre Resort

Awesome location. Awesome room. Awesome island experience. 10/10

We had a great time, but it is clear that there ant enough staff to serve the guests needs and the conditions of the small after hour boat is not the best. There were not enough fresh salad on the buffet and the variety of salads wasn’t good at all. The rest of the food was okay. The queue for the grill was a bit slow as there was only one chef on the grill and it wasn’t enough at all. The staff is super friendly and they try to accommodate your needs. The water activities were not included for the guests which is a real shame, we pay premium price and everything else is on top. Only two bottles of 500ml of water was available at the room free of charge for the whole 5 days. No activities for the kids not even beach toys. No kids corner at all and lots of kids around. Luckily we had enough activities on us for our stay. The room was good, big enough for us and clean. The kids slept on the sofa bed, which is okay for kids not for adults. The relax area needs some upgrade to match the standards of the resort, as it looks like more a camping area the a resort kind of thing. Lots of people come to the resort for the day and they have access to the resort area as the guests. When we arrived it was already dark and we had to take the small boat to the resort and it was scary. No safety instructions, no information about our crossing from the skipper and it was scary. Pitch black, and we didn’t have any idea what was going on neither what were the sea conditions. So, be prepared

We stayed in the bungalows over the water and couldn’t fault them. They come with everything you need including usb charge points so you don’t have to bring an adapter. Our biggest downfall was the limited dining and food options. It was hard to understand what was open and when. The sunset bar burgers are amazing and should be available throughout the evening. The dinner buffet is a huge waste of money and the cocktails are not worth the money - they are thrown together and all taste the same. It’s a huge shame as the property has a lot of potential. The service doesn’t align to the price you pay unfortunately.

Amazingly location. The overwater bungalows are stunning and an easy 5/5 and the pool is lovely. Unfortunately the food was an absolute let down. Rinse and repeat daily and not up to scratch. We didn’t bother to finish some of our meals. Also found the majority of the staff to be somewhat disinterested. At one point stood at the bar and had 4 staff walk past without acknowledging us. Would rate the overall experience 3/5.

The location is fantastic. Food and dining options are limited.

Lovely place to stay, lots of bad reviews about the buffet, we found it to be great bt just very expensive. The only issue I had was being charged extra for the kids without being told this would happen, tbf we used wotif to book so partly their issue but Hilton took no responsibility in the complete lack of visibility of the extra costs. We should have been made aware at the time of booking.

We stayed in Premium Overwater Bungalow for 6 nights. Was amazing, advertising photos don't really do the location justice. Paradise. Lots of marine life and turtles. Nice beaches, water sports. Can free boat transfer back to mainland on the many trips on the island ferry. Everything was amazing.

Best hotel stays ever in my life. We stayed at overwater bungalows and it was fantastic! Enjoyed watching sea turtles swimming every morning from the room. Breakfast and dinner buffet are nice too. Definitely I will go back, maybe next year.

Getting there was seamless (navette from the airport to the port, water taxi to the islet) and once there staff were warm welcoming and friendly. Helps to speak French but not essential. Over-water bure are well appointed and with a few exceptions have uninterrupted views; there are two grades, the standard are a bit less private, but nonetheless enchanting. Food was plentiful and well presented, albeit not haute cuisine, perfectly acceptable. Wine list includes some very drinkable French wines. Didn’t use the pool as it was generally well populated with children which we were avoiding! Lovely stay overall but not your “cheap getaway”

Extremely peaceful and secluded on the island. Pool bar was never open when we were at the pool, but that could have been our fault not finding a schedule/timetable of it's operating hours