Home2 Suites By Hilton Rowlett Rockwall Marina

Pet friendly Predictable Friendly staff Very nice commons area

From the arrival all the way to the check out was wonderful! We have stayed at the site twice and been pleased with both stays. From the friendly staff to the clean facilities this is one of the better Hilton family facilities where I have stayed

Location

Liked everything about it.

Had a great experience the moment we walked in feeling welcomed, the room was comforting after long day of travel and accommodating as we asked for a first floor room and that was available. The gym had what we needed and very clean. Would recommend anyone to stay. We also enjoyed the variety of healthy breakfast selection along with messages from the staff that if we needed anything to just reach out by calling or to text, which I thought was a great upgrade. One last thing upon arrival we received a goodie bag for being honors members, which I can say this hotel was the first to ever give us anything! So good job!!!!

The beds were comfortable but a little firm, but did get good sleep. (Just spoiled by our bed at home:). ) wouldn’t have changed anything at the hotel!!

We love staying at this hotel. We have stayed multiple times with no issues and staff has gone above my expectations. However, the staff member working the front desk this morning was not friendly nor accommodating at all. She was more concerned with whatever she was doing on her computer than helping hotel guests. I simply asked for something to put ice in because my cooler was too big and my room was on the 4th floor. My daughter and all of our things were also already down stairs so it would have been a tremendous hassle to carry all of these things back to the room to get the ice bucket. She advised me she didn’t have anything and she couldn’t help me. Told me to go get the one out of my room. Then walked back to her computer and pretended like I didn’t exist. The breakfast area was directly behind her. She could have at least humored me and went to see if she could find something. For this I believe I will find somewhere else for my future trips. It’s sad because the previous staff have been so amazing!

Great experience overall, close to all spot we want to be, highly recommended.

Clean and quiet

Stayed here for two nights and had a very good experience. The room and common areas were spotless, the staff were friendly and helpful, and the breakfast spread was good. Would happily book again.

Memorial Day weekend. For the most part the stay was good. The breakfast was pretty good better than I expected. The room was clean the staff was very professional. The only complaint that I have is the outside sitting area could have been cleaner.