Courtyard by Marriott Cincinnati Downtown

The property was clean and airy! The rooms were cleaned and in good condition with plenty of sockets and space for work. The staff are the shining light of the hotel… all staff members I encountered were so friendly, approachable and helpful! The team at reception have great personalities and made us feel special and comfortable, super attentive! Management should be really proud of how this team conduct themselves.

Although not directly the fault of the hotel… there seemed to be quite a congregation of homeless outside or in close vicinity to the hotel. Sometimes coming inside seemingly asking questions which could be off putting to guests. Especially at night as a female traveller, this could feel a little intimidating.

Close to the Ballpark

Booking. com, screwed up my credit card info, so I had to pay the Hotel with a different credit card.

Staff were great-

We asked for our car the day we were leaving and were very disappointed. A huge footprint in the passenger front seat was noticeable-also, the car smelled like weed. We turned on the AC and an even more blew in the car. It was just very disappointing and made the owner of the car very upset.

I was given the wrong times for breakfast and when I showed up minutes before the kitchen closed the staff was very rude. I did not order breakfast as a result

Our bed was never made or changed for the 3 nights we were there

The bathrooms need a deep cleaning! Other than that staff was nice valet was nice and fast!