Ascott ICC Guangzhou

It was a good apartment, had excellentsound proof, high-tech toilet seat, within a few minutes walk to the metro.

Enjoyed our 5-day stay at Ascott ICC. One of the two rooms had a slight musky smell when we first entered but that pretty much went away once the AC was running. Rooms were well lit, and placement of things make sense. The Apelles products provided were of good quality, especially the B5 hand cream and skin lotion. Special thanks to the front desk manager (sorry, I forgot your name) and technician, Mr Deng, for their kind assistance on the night my family members fell sick. My sister was down with a stomach virus and Mr Deng helped to unclog the sink. He fixed what he could quickly and suggested tying up the loose ends the next day as he was mindful that my sister needed rest. On top of that, he politely declined a tip too. Thanks to the manager, our trip to the hospital in the middle of the night was made less stressful. A little infomercial - Ascott ICC does not have an in-house restaurant or cafe but there is Cafe Lavazza within the connected mall, which serves good coffee. Do try their lattes with buffalo milk!

Nice property great location

I had to switch rooms 3 times due to cleanliness. So it wasted a lot of check in time.

The reception experience is not that good, staff is unfriendly.

WONDERFULL PLACE

Check in was a mess. We requested an early check in at 12pm. Even thou the standard check in was 2pm we were there at 145 pm rooms was not even ready . Only 1 room was ready at about 230pm when we went to the room the whole floor was still wet. During the check in there was a guest screaming at the loudest of his voice with lots of vulgarity and scolding the reception apparently the CS was not able to control the man..it sure was a turn off . The good part is room is very well maintain, good sound proofing cannot hear any loud noises from the busy streets downstairs. Overall was a good stay except the check in part which really was a big turn off Location wise not fantastic have to walk about 1km to all the major malls.( icc malls there is nothing much )

Our stay at Ascott ICC GZ was absolutely delightful! The staff were friendly and accommodating, going above and beyond to ensure ou comfort. The room were spotless and decorated, and the beds are comfortable. The hotel's location is perfect for exploring the city. We would definitely recommend this hotel to anyone visiting Guangzhou.

Good deal to stay

Suitable for staying in one of the most beautiful neighborhoods. All rooms are equipped with a washing machine, which is a positive point. The friendly behavior of the staff is also one of the positive points of this hotel, and of course, being close to the metro is also one of the good points of this hotel.