voco The Hague by IHG

Lekker , lang en uitgebreid ontbijt in een gezellige ontbijtruimte. De ligging van het hotel op loopafstand van winkels, bezienswaardigheden en restaurants.

Niets

Top locatie leuke kamers

Na

Clean room and well maintained, the whole hotel along with the room. Great breakfast. Cleaning staff were 10/10. Front desk staff could do better, when paying they assumed method of payment without asking and just charged the card used for deposit. This was unwanted and unprofessional to not check with guest for wanted payment method.

Front desk staff lacking communication

Freundlicher Empfang, hilfsbereites Personal! Ideale zentrale, ruhige Lage.

Kaffee/ Tee Automat im Zimmer funktionierte leider nicht!

The hotel is in a great location.

The room was not adequately clean, the staff were unprofessional, the in-house restaurant did not meet expectations, and the on-site parking was excessively expensive. Our requests were not addressed by the staff. Overall, it fell short of expectations and did not justify the price paid.

Clean and modern rooms . Great location and parking ( just make sure u reserve a parking spot ahead of time )

Heel goed ontbijt, mooie kamer en dicht bij het centrum gelegen.

Het parkeren was wat ingewikkeld, maar goed hulp gekregen van de hotelmedewerkers.

Todo muy limpio. Habitaciones comodas. Desayuno fresco. Excelente ubicación

Parqueadero extremadamente costoso. Sin reserva 40 euros 24 horas, con reserva 30.

The room is "OK". I don't understand the old fashion Cruise theme. In particular the truck (mimic the old fashioned steamer trunks) functioning as the closet??? With 2 people for 2 days, not much space requiring, the "trunk" is too small. Packed with coffee/tea maker and all the coffee/tea parafanalia, fridge, safe, there is not enough hanging and shelf space. Housekeeping on request....OK ...understand the labor shortages, cost savings, privacy etc. But then there is also no replenishing of coffee and tea. Ditto in the bathroom. Bathroom is OK..... but wrong/no shelf space, no washcloths, no hooks near the sink. Shower is good. Worth were the curtains ..... Tall windows with heavy curtains..... "derailed". Could not open or close. The breakfast buffet was mediocre. Running out of ..... plates and food. Tasteless scrambled eggs. The worst is the system to order an "Egg Sunny Site Up". Anyway, as a prestigious hotel at a very prestigious location in a prestigious former bank building (well done by the way) at the 4 star level, it would not pass the 4 stars by MOBIL.