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8.2 / 10 Guest Rating

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive - main view

About the Property

Experience the ultimate beachside retreat at Nickelodeon Hotels & Resorts Riviera Maya, where luxury meets fun for the entire family.

Indulgent Spa Escape
Relax and rejuvenate at our full-service spa, offering a variety of massages, body treatments, and facials designed to pamper you in paradise.

Culinary Delights
Savor world-class dining at one of our six restaurants or enjoy 24-hour room service from the comfort of your lavish accommodations. Enhance your evenings at our three bars and swim-up lounges.

Endless Entertainment
Dive into adventure at our complimentary water park, unwind by the outdoor pool, or stay active at the 24-hour health club. With activities for all ages, every moment is an opportunity for fun and relaxation.

Don’t miss out on this extraordinary all-inclusive escape—book your stay today!

Facilities & Amenities

Full-service spa
Fitness facilities
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Sauna
Concierge service
Wheelchair accessible
Evening entertainment

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, Oceanfront (SWIM-UP KING) - Photo 1
Suite, Oceanfront (SWIM-UP KING) - Photo 2
Suite, Oceanfront (SWIM-UP KING) - Photo 3
Suite, Oceanfront (SWIM-UP KING) - Photo 4
Suite, Oceanfront (SWIM-UP KING) - Photo 5
Suite, Oceanfront (SWIM-UP KING) - Photo 6
Suite, Oceanfront (SWIM-UP KING) - Photo 7
Suite, Oceanfront (SWIM-UP KING) - Photo 8
Suite, Oceanfront (SWIM-UP KING) - Photo 9
1/9

Suite, Oceanfront (SWIM-UP KING)

1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed581-sq-foot individually decorated room, furnished balcony with ocean views Layout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

54 m2
Sleeps 5
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

SWIM-UP OCEANFRONT KING SUITE - SUOFKNSE

Non-refundable
All Inclusive
20% OFF$1,016.11

$812.89

Includes taxes & fees
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 1
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 2
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 3
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 4
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 5
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 6
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 7
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 8
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 9
1/9

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen BedsFurnished balcony with ocean viewsLayout - Separate sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 10
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
2 Sofa bed (131-150 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

PENTHOUSE SWIM-UP OCEANFRONT KING SUITE - PHSUOFKNSE

Non-refundable
All Inclusive
20% OFF$1,080.65

$864.52

Includes taxes & fees
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 1
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 2
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 3
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 4
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 5
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 6
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 7
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 8
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 9
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 10
1/10

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

2 Queen Beds and 1 Twin Sofa Bed581-sq-foot individually decorated room, located on the top floor, furnished balcony with ocean viewsLayout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

54 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

PENTHOUSE SWIM-UP OCEANFRONT QUEEN SUITE - PHSUOFQNSE

Non-refundable
All Inclusive
20% OFF$1,090.26

$872.21

Includes taxes & fees
Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL) - Photo 1
Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL) - Photo 2
Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL) - Photo 3
Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL) - Photo 4
1/4

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen BedsFurnished balcony with ocean viewsLayout - Separate sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 10
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
2 Sofa bed (131-150 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

SWIM-UP POOL DECK LEVEL CONNECTING SUITE - SUPDLCNSE

Non-refundable
All Inclusive
20% OFF$1,759.03

$1,407.22

Includes taxes & fees
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 1
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 2
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 3
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 4
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 5
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 6
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 7
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 8
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 9
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 10
1/10

Suite, Oceanfront (SWIM-UP QUEEN)

2 Queen Beds and 1 Twin Sofa Bed581-sq-foot individually decorated room, furnished balcony with ocean views Layout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

54 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

SWIM-UP OCEANFRONT QUEEN SUITE - SUOFQNSE

Non-refundable
All Inclusive
20% OFF$1,022.85

$818.28

Includes taxes & fees

Guest Reviews

8.2
Excellent1007 verified reviews
AI Summary

Guests highly rate the kid-friendly activities and frequently praise the helpful staff.

Categories

Cleanliness8.0
Service8.5
Location8.5
Room Quality8.0
Amenities8.5
Value for Money8.0
Food and Beverage7.5
Overall Experience8.5

Select topics to read reviews

O
OscarmxMX
Verified booking
family_with_children
Standard Room
Stayed in May 15, 2026

"Exceptional"

10.0
Helpful?
G
GuidopePE
Verified booking
solo_traveller
Standard Room
Stayed in May 10, 2026

"La habitación de mi reserva fue diferente a la que me asignaron, hecho que me incomodó Mi reserva era de una habitación"

6.0

Tiene varios espacios para niños

La atención del personal no es muy buena

Helpful?
B
BrendausUS
Verified booking
family_with_children
Standard Room
Stayed in May 8, 2026

"Exceptional"

10.0

EVERYTHING WAS GOOD

THE WEATHER

Helpful?
M
MacgmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Very Good"

7.0

Personajes

Traslados internos parque lobby restaurantes hotel mucho tiempo en eso

Helpful?
J
JorgeusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Exceptional"

10.0
Helpful?
A
andrescoCO
Verified booking
solo_traveller
Standard Room
Stayed in Apr 30, 2026

"Exceptional"

9.0

Pedí la factura y me dijeron que eso era con Booking. Le escribí a Booking y nunca me respondieron. La necesito para solicitar un rembolso en la empresa.

Helpful?
Y
YuricousUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 29, 2026

"Exceptional"

10.0
Helpful?
M
MyoshiusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 29, 2026

"Staff, Rooms, and food were great"

10.0

Rooms, swim up pool.. food was great.. activities were great

Everything was great

Helpful?
S
StephanieusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 26, 2026

"Hotel rooms are great, staff are friendly but what the resort has to offer is lacking."

8.0

Beautiful clean room and swim up pool. Staff are nice and helpful.

Not much going on except the water park. Very limited beachfront and lack of big pool. Breakfast restaurant is at not at the hotel location which means you have to take a shuttle there and back. The wait for the shuttle is too long (10-20 minutes) Very inconvenient!

Helpful?
Y
YaskausUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

10.0
Helpful?
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