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8.2 / 10 Guest Rating

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive - main view

About the Property

Experience the ultimate beachside retreat at Nickelodeon Hotels & Resorts Riviera Maya, where luxury meets fun for the entire family.

Indulgent Spa Escape
Relax and rejuvenate at our full-service spa, offering a variety of massages, body treatments, and facials designed to pamper you in paradise.

Culinary Delights
Savor world-class dining at one of our six restaurants or enjoy 24-hour room service from the comfort of your lavish accommodations. Enhance your evenings at our three bars and swim-up lounges.

Endless Entertainment
Dive into adventure at our complimentary water park, unwind by the outdoor pool, or stay active at the 24-hour health club. With activities for all ages, every moment is an opportunity for fun and relaxation.

Don’t miss out on this extraordinary all-inclusive escape—book your stay today!

Facilities & Amenities

Full-service spa
Fitness facilities
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Sauna
Concierge service
Wheelchair accessible
Evening entertainment

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, Oceanfront (SWIM-UP KING) - Photo 1
Suite, Oceanfront (SWIM-UP KING) - Photo 2
Suite, Oceanfront (SWIM-UP KING) - Photo 3
Suite, Oceanfront (SWIM-UP KING) - Photo 4
Suite, Oceanfront (SWIM-UP KING) - Photo 5
Suite, Oceanfront (SWIM-UP KING) - Photo 6
Suite, Oceanfront (SWIM-UP KING) - Photo 7
Suite, Oceanfront (SWIM-UP KING) - Photo 8
Suite, Oceanfront (SWIM-UP KING) - Photo 9
1/9

Suite, Oceanfront (SWIM-UP KING)

1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed581-sq-foot individually decorated room, furnished balcony with ocean views Layout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

54 m2
Sleeps 5
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

SWIM-UP OCEANFRONT KING SUITE

Non-refundable
All Inclusive
20% OFF$1,000.6

$800.48

Includes taxes & fees
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 1
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 2
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 3
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 4
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 5
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 6
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 7
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 8
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE) - Photo 9
1/9

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen BedsFurnished balcony with ocean viewsLayout - Separate sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 10
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
2 Sofa bed (131-150 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

PENTHOUSE SWIM-UP OCEANFRONT KING SUITE - PHSUOFKNSE

Non-refundable
All Inclusive
20% OFF$1,080.65

$864.52

Includes taxes & fees
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 1
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 2
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 3
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 4
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 5
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 6
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 7
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 8
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 9
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE) - Photo 10
1/10

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

2 Queen Beds and 1 Twin Sofa Bed581-sq-foot individually decorated room, located on the top floor, furnished balcony with ocean viewsLayout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

54 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

PENTHOUSE SWIM-UP OCEANFRONT QUEEN SUITE

Non-refundable
All Inclusive
20% OFF$1,073.6

$858.88

Includes taxes & fees
Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL) - Photo 1
Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL) - Photo 2
Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL) - Photo 3
Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL) - Photo 4
1/4

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen BedsFurnished balcony with ocean viewsLayout - Separate sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 10
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
2 Sofa bed (131-150 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

SWIM-UP POOL DECK LEVEL CONNECTING SUITE

Non-refundable
All Inclusive
20% OFF$1,732.15

$1,385.72

Includes taxes & fees
Lair Suite - Photo 1
Lair Suite - Photo 2
Lair Suite - Photo 3
Lair Suite - Photo 4
Lair Suite - Photo 5
Lair Suite - Photo 6
Lair Suite - Photo 7
1/7

Lair Suite

1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed1163-sq-foot individually decorated room, located on the top floor, furnished balcony with ocean viewsLayout - 2 bedrooms, living room, and dining areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, single sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

108 m2
Sleeps 7
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
1 Murphy bed (90-99 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

SUITE CONNECTING ROOM

Non-refundable
All Inclusive
20% OFF$1,720.6

$1,376.48

Includes taxes & fees
Suite, Connecting Rooms, Oceanfront (SWIM-UP) - Photo 1
Suite, Connecting Rooms, Oceanfront (SWIM-UP) - Photo 2
Suite, Connecting Rooms, Oceanfront (SWIM-UP) - Photo 3
Suite, Connecting Rooms, Oceanfront (SWIM-UP) - Photo 4
Suite, Connecting Rooms, Oceanfront (SWIM-UP) - Photo 5
Suite, Connecting Rooms, Oceanfront (SWIM-UP) - Photo 6
Suite, Connecting Rooms, Oceanfront (SWIM-UP) - Photo 7
1/7

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Twin Murphy BedFurnished balcony with ocean viewsLayout - Separate sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 10
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
2 Sofa bed (131-150 cm wide)
1 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

SWIM-UP OCEANFRONT CONNECTING SUITE

Non-refundable
All Inclusive
20% OFF$1,639.39

$1,311.51

Includes taxes & fees
Penthouse, Oceanfront (SWIM-UP KING SUITE) - Photo 1
Penthouse, Oceanfront (SWIM-UP KING SUITE) - Photo 2
Penthouse, Oceanfront (SWIM-UP KING SUITE) - Photo 3
Penthouse, Oceanfront (SWIM-UP KING SUITE) - Photo 4
Penthouse, Oceanfront (SWIM-UP KING SUITE) - Photo 5
Penthouse, Oceanfront (SWIM-UP KING SUITE) - Photo 6
Penthouse, Oceanfront (SWIM-UP KING SUITE) - Photo 7
Penthouse, Oceanfront (SWIM-UP KING SUITE) - Photo 8
Penthouse, Oceanfront (SWIM-UP KING SUITE) - Photo 9
1/9

Penthouse, Oceanfront (SWIM-UP KING SUITE)

1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed581-sq-foot individually decorated room, located on the top floor, furnished balcony with ocean viewsLayout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

54 m2
Sleeps 5
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

PENTHOUSE SWIM-UP OCEANFRONT KING SUITE

Non-refundable
All Inclusive
20% OFF$1,064.14

$851.31

Includes taxes & fees
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 1
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 2
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 3
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 4
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 5
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 6
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 7
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 8
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 9
Suite, Oceanfront (SWIM-UP QUEEN) - Photo 10
1/10

Suite, Oceanfront (SWIM-UP QUEEN)

2 Queen Beds and 1 Twin Sofa Bed581-sq-foot individually decorated room, furnished balcony with ocean views Layout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - Smart television with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Memory foam bed, Frette Italian linens, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Need to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

54 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

SWIM-UP OCEANFRONT QUEEN SUITE

Non-refundable
All Inclusive
20% OFF$1,007.22

$805.78

Includes taxes & fees

Guest Reviews

8.2
Excellent1007 verified reviews
AI Summary

Guests highly rate the kid-friendly activities and frequently praise the helpful staff.

Categories

Cleanliness8.0
Service8.5
Location8.5
Room Quality8.0
Amenities8.5
Value for Money8.0
Food and Beverage7.5
Overall Experience8.5

Select topics to read reviews

K
KuautemokmxMX
Verified booking
couple
Standard Room
Stayed in Mar 3, 2026

"Exceptional"

9.0
Helpful?
D
DavidcrCR
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"Súper bonita"

9.0

Instalaciones

Check in

Helpful?
J
JOSE DE JESUSmxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"Exceptional"

10.0

Cargo adicional que me hicieron a mi llegada a hospedarme (adicional al impuesto ecológico) y el tiempo que perdí en mi registro

Helpful?
L
LuzusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"fantástico"

10.0

todo el personal muy amable y eficiente

Helpful?
R
RubimxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 1, 2026

"Excelente para niños"

9.0

Instalaciones limpias, seguridad en el acuatico y coordinacion con el personal, mi niña disfruto mucho.

Concierge personal despues q les dices q no a su platica para membresia no te dan seguimiento a la estadia e intinerario.

Helpful?
I
IreneclCL
Verified booking
family_with_children
Standard Room
Stayed in Feb 26, 2026

"Filas para todo"

5.0

El parque es lo mejor del hotel, sin embargo, se puede visitar sin necesidad de alojarse. Los restaurantes son de buena calidad. Me hicieron un upgrade gratuito y el personal es muy atento. Pese a ello no recomendaría alojarse en el hotel, no cumple expectativa precio-calidad.

Sector de desayuno y show estan alejados del edificio de habitaciones, por lo que en las mañanas se debe hacer una fila para esperar el bus de traslado hacia el desayuno y llegando al sector de desayuno nuevamente debes hacer la misma fila para que te asignen una mesa, puedes facilmente tardar una hora solo en filas. En el caso de los show, al finalizar los mismos, se forman filas interminables para retornar al sector de habitaciones/restaurantes. La comida de niños se basa casi en su totalidad en dulces y con muy pocas alternativas medianamente saludables. Visité el hotel con mis hijas de 8 y 5 años que aman los dulces y no les gustó en lo absoluto, si les gustó poder jugar con la comida, ya que está a su alcance. Los sillones de la habitación estaban sucios.

Helpful?
A
AlondraclCL
Verified booking
family_with_children
Standard Room
Stayed in Feb 25, 2026

"Desagradable"

1.0

Las instalaciones eran cómodas aunque el aire acondicionado en todas las áreas cerradas y muy helado, sin duda horrible la experiencia

El trato del personal a los niños, eran muy categóricos con nosotros no sacar foto a los personajes aunque fuera en el horario establecido Aire acondicionado muy helado en todas las partes cerradas A mi hijo lo retaron por pedir una pizza de nutella cuando estaban tomando el pedido de bebestibles (5 años tiene)

Helpful?
S
saskiausUS
Verified booking
couple
Standard Room
Stayed in Feb 24, 2026

"I would recommend it"

6.0

I liked that everything was clean, an accessible

I didnt like the food, the food was never warm it was just always cold. I hated that

Helpful?
R
RiverausUS
Verified booking
family_with_children
Standard Room
Stayed in Feb 24, 2026

"Good"

3.0

Muy bonito todo

El dia que llegas te tratan muy bien y el último dia ya que se va venir uno, ya no te atienden se ve que les estorba uno

Helpful?
P
pereirabrBR
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"Foi a melhor estadia que eu ttive"

10.0

Bem farto grande diversidade e tem longo,

Não sei dizer

Helpful?
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