iStay Liverpool Bold Street

Stayed in apartment 9, 3 single beds but were tight together , apartment was fine although didn’t use any amenities as was staying for the football. Location is great, allowed to drop bags of early which was appreciated.

The shower was not working. Since the service apartment does not have 24 hours front desk, I sent massage to property immediately. However, no reply. I sent massage to booking agent then, but still not work. Finally , I did not take shower that night! It is very unreasonable. I would like to ask for partial refund seriously. I made reservations via Expedia for many times. And I never applied for refund. I hope the booking agent could handle this seriously, thank you.

Location

The apartment we were in was no. 11 and it was OK but it smelt damp and when we arrived there was water over part of the kitchen floor from the fridge/freezer and needless to say we weren't going to clean it up. This could be the reason for the damp smell of course but it isn't somewhere we would look to stay again as we have stayed in much nicer apartments in the city. Also, we could not get the TV to work which was very frustrating.

The place was amazing and tidy, close to shopping center and very busy. The only minus for me was the WiFi never worked during our stay

The place was amazing and tidy, close to shopping center and very busy. The only minus for me was the WiFi never worked during our stay

Great property and close to night life

For the price you can’t argue. It’s comfortable, clean, brilliant location bang in the middle of the city. That does make it noisy but apart from that no complaints. It’s v basic but that was fine.

Great property for a night on the town, close to all the action, however, this also brings all the noise from the party goers up to 6am. There wasn’t anywhere to hang clothes etc and the sofa beds were ROCK hard but the property served a purpose and was clean and warm

Poor communication,no TV or Internet for duration of stay ,no apologies given