Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.2 / 10 Guest Rating

Macondo Tulum

Av Juanek, Aldea Zama Aldea Maya 1, Tulum, QROO, 77760, Tulum, MX

Macondo Tulum - main view

About the Property

Outdoor Pool and Fitness Center

Experience the ultimate relaxation and stay active with our outdoor pool and fitness center. Enjoy a refreshing swim or workout at your convenience.

Spacious Rooms with Kitchenettes

Feel at home in our air-conditioned rooms with fully equipped kitchens. Stay connected with complimentary Wi-Fi and unwind with cable programming for entertainment.

Convenient Location near Major Attractions

Explore Dos Aguas Park, Tulum National Park, and other popular attractions just a short distance away. With free onsite parking, you can easily access all the must-see spots in the area.

Book your stay at Macondo Tulum today for a memorable experience in Tulum's vibrant Zama district.

Facilities & Amenities

Fitness facilities
Free WiFi
Garden
Table tennis
Wheelchair accessible
Elevator
Fitness facilities
Front desk (limited hours)
Smoke-free property
Free self parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent22 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the responsive service.

Categories

Cleanliness8.9
Service8.4
Location8.4
Room Quality7.9
Amenities7.9
Value for Money7.9
Food and Beverage7.9
Overall Experience8.4

Select topics to read reviews

G
Griselda
Verified booking
family_with_children
Standard Room
Stayed in Jul 28, 2024

"Exceptional"

10.0

Muy accesibles, excelente servicio.

Helpful?
M
Mario Rafael
Verified booking
Standard Room
Stayed in Jul 14, 2024

"Muy recomendable "

10.0

Nos quedamos de pasada para el aeropuerto, todo muy lindo y moderno. Recomendable

Helpful?
M
Maria
Verified booking
Standard Room
Stayed in Jun 27, 2024

"Exceptional"

10.0

Very nice property. Loved the pool.

Helpful?
A
Abraham
Verified booking
family
Standard Room
Stayed in Jun 26, 2024

"Excellent"

8.0

Overall nice property. Pretty pool but a little dirty for my liking. Good WiFi. Great location to lots of things. Good working A/C. Wish it had a washing machine. No drinkable water (so need to buy your own) or beach towels (but they did exchange towels for us)

Helpful?
S
Shaun
Verified booking
Standard Room
Stayed in Jun 20, 2024

"Solid stay in Tulum."

10.0

A great area of Tulum to stsy in, althou yoi will need transportation. The place is very comfortable. Good value.

Helpful?
R
Ruth
Verified booking
family_with_children
Standard Room
Stayed in May 30, 2024

"Exceptional"

10.0

Hermoso lugar para disfrutar y descansar. El personal muy amable y respetuoso. La cocina moderna, pero falta de utensilos para uso en la estufa. Solo dos sartenes servian. Solo dos tazas de cafe para una familia de 7 personas. Si pudieran poner los Sartenes correctos para el uso de ese tipo de estufa seria genial. Gracias. Ruth R

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 17, 2024

"Mixed feelings"

4.0

I have mixed feelings about this place and not sure if I would stay here again or not. After seeing some negative reviews on other booking sites, I was nervous about the cleanliness of our apartment prior to arrival. The receptionist kindly showed us to the penthouse and when we noticed stains on sheets and sofa, she seemed to shrug off our concerns. The grounds and main pool, however, appear to be well maintained. The location is on the cusp between the north side of the suburb and the south side of the town, within a single-entry road with a security guard. The main walkable areas of the town, suburbs, and beach are best reached by bike, moto, or car, as the place is a few minute drive away from most things. There is no daily or weekly cleaning service so be prepared to negotiate laundry and cleaning. The living room sofa in our penthouse was heavily stained and after reporting again to reception, it was only the very helpful maintenance gentleman who offered to cover the sofa with a blanket so we could sit comfortably during our stay. The small safe never worked and the primary door to the penthouse has only a simple turnkey lock. However, the area in general felt safe. Additionally, the kitchen is stocked bare minimally so a grocery store run for cleaning and cooking supplies (in addition to food and drink) was necessary. If you value a large space in one of the older apartment buildings located in a relatively quiet area, this place might be right for you.

Helpful?
P
Paul
Verified booking
Standard Room
Stayed in Dec 30, 2023

"Exceptional"

10.0

We enjoyed our stay at Macondo Tulum.

Helpful?
A
Adolfo
Verified booking
family_with_children
Standard Room
Stayed in Sep 30, 2023

"Excellent"

8.0

Property is very well maintained, I will definitely rent this place again. City streets are very bad. (Dustpan it’s the future)

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 5, 2023

"Great Visit"

10.0

Our stay at Macondo Tulum was great. I was worried that I would be too far away from town or too close but this location was at a perfect distance from everything we needed. The staff was very welcoming and our room was great. We felt right at home from the moment we got there. Thank you!

Helpful?