Residence Inn By Marriott Berkeley

The hotel was very nice. It was clean and the staff were wonderful. It was very convenient to the BART and UC Berkeley. The restaurant upstairs, Study Hall, was very good. The only thing I would say that would be possible considered a complaint was that it seemed to be very cold in the common areas. I don't know if that was because of the time of year I was there. Bring a jacket! :) I would highly recommend it and would gladly stay there again if the need arose.

We stayed over the Thanksgiving long weekend and had a pleasant experience. The rooms are spacious, very clean, and feel quite new. Breakfast being included was a nice bonus and made mornings easy. A couple of things could be improved: valet parking is extremely expensive at $60 per night—more than what some luxury hotels charge—and the AC unit in the room was loud at times. Overall, this is a solid place for a short stay, with comfortable rooms and good value aside from the parking cost. I would rate it 4.3 out of 5.

This was a lovely hotel in a perfect location near UC Berkeley. It was easy to walk around, and there were many great restaurants nearby. The hotel was very clean and pleasant, and my room had a beautiful view. I always appreciate having oatmeal with toppings and fruit available at the breakfast buffet, and having a small kitchen in the room is also very convenient. I also appreciated having complimentary coffee and tea available in the lobby all day.

Outstanding staff, room, and location. The staff in particular were exceptional, paying attention to even the smallest detail to make my trip the best it could be (in my case finding half and half!). The rooms are also immaculate and would accommodate either a business trip or a family trip quite easily. If I’m ever in Berkeley again, I’m most definitely coming back!

I really should have looked at the reviews before I booked. You would think with the prices you are paying and the picture that are online you would be getting a very nice hotel. First and foremost be careful if you are going with the pictures on their website. The biggest issue with this hotel is either they are not paying any attention to the photos they are attaching to the room type or they are trying to bait people with the photos and hope that they are not bothered by what they are getting. I booked a 1 Bedroom Suite, 1 King, Sofa bed, City view. In the pictures it shows for that room it looks like its an open concept for the living area with a full size sofa and a separate bedroom. There appears to be a fairly large table with a little circle part of the table at the end for dining. Also the description implies that it sleeps 4 and there is a view of the city. What I actually was put in was a very small room where immediately upon entering there is tiny closed off kitchen with a little 3 foot table. On the other side of the kitchen wall there is a living room about the same size as the kitchen with a very small love seat sofa that converts into a twin bed. Also my windows looked out onto the roof of a museum and on the other side a dirt lot under construction. Honestly, I could care less about the view and I personally am not normally very picky on what type of room I get when traveling for business but in this case I have 4 people traveling in my party and my reservation reflected that so to be in such a different room than I selected was a tad concerning as it only sleeps 3 and there is not much space. Within the first few minutes of being here I called down and said "I don't mean to be a bother but I don't think I was given the room I booked". I meant it to. I really didn't want to be a bother. I expected it to be a quick oh ya, you are supposed to be in ______ and we will get that switched. Instead a rep named Chauncy (not sure if I spelled that right) told me I was in room type ___ (some 3 letter code I shouldn't be aware of) and that's the correct room. I explained the things I highlighted above and was put on hold so she could talk to the manager. After a few minutes she came back to me and said "since you are disappointed we are going to go ahead and upgrade you to a room on the 14th floor like she was doing me some sort of favor. Besides the fact that I have status with Marriott and upgrades are typically offered anyway if they are available I wasn't asking for a favor and I said I am not looking for an upgrade. All I want to do is get the room that I booked. She basically rephrased and said "Sir, since you are not satisfied we will go ahead and move you to the 14th floor so you can have a better view". I honestly felt like she wasn't listening to anything I said. Its like all she thought I cared about was the view. On principle as I wasn't looking for a handout, I said you know its fine we will keep the room and I will just post about it. She couldn't care less and gave me a canned response of ok let me know if you need anything else. I ended up having our 4th person stay on my sons couch at his appt. On a side note be prepared for a crazy parking rate if you are driving. Parking is tough up in this area but that's pretty normal. It also might have been a crazy weekend so checking in took a long time.

Great location and Natalie at front desk upgraded me to a jr. Suite and I lived the room. She was very nice and the check in was smooth id stay here again if I come back to Berkeley

The rooftop restaurant service was exceptional and the front desk was very informative and attentive. The bed was as soft as a cloud. Everything was clean and tidy.