Postillion Hotel WTC Rotterdam

Verzorgde aangename kamer, lekker ontbijt, vriendelijk personeel

Nachtlawaai buiten, maar dat is logisch als je dicht in centrum logeert

I am extremely disappointed with this hotel and would not recommend it to anyone with mobility issues or disabilities. Before arrival, I specifically booked two rooms and informed the hotel that my mother has a disability and cannot manage stairs. Despite this, the hotel proved to be completely unsuitable for someone with limited mobility. The building is enormous, spread across a vast area, and navigating it requires significant walking. For someone who struggles to walk, this is extremely difficult. In fact, I would say the hotel is not genuinely wheelchair accessible. Many areas would be impossible or extremely challenging for wheelchair users to access. The accessibility issues started immediately. The doors throughout the property are very heavy, making them difficult to open independently. The corridors and room layouts are narrow, and my mother’s rollator would not fit comfortably through some areas. To reach reception, we were instructed to use a delivery lift located at the opposite end of the building, requiring us to walk a considerable distance just to enter the building and then walk all the way back through it again. This arrangement is completely impractical for guests with mobility difficulties. My mother was effectively unable to leave the fourth-floor corridor independently because the heavy glass door leading out of the corridor was too difficult for her to open while using her rollator. This left her dependent on assistance whenever she needed to move around the hotel. The bathrooms were also concerning. One bathroom had visible mould, and the shower featured a large, high step with no grab rail or handhold. This presented a significant trip and slip hazard, particularly for elderly guests or those with mobility . In one room, the key card had to be swiped six to eight times before the door would open. In the other room, the door lock was not functioning properly, meaning the room could not be securely locked for the night. Very unhappy

Konumu dışında pek birşey beklemeyin.

Odalar çok küçük ve konforsuz. Elbise dolabı koridoru kaplayan kocaman kapi ile açılıyor. Üzerinde de agir bir kapi-çek var.. Bildiğiniz bir çeşit oda kapisi konmuş yani. Dolaba birşey koymak almak işkence.

Konforluydu

Yok

Great location! Fine for one night stay, but room a bit small for longer stays.

Only towels for one person in bathroom.

Nahe am Zentrum / Sichere Unterkunft / Freundlich

nichts