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8.4 / 10 Guest Rating

Xcabal Hotel boutique

Carretera Federal Bacalar-Xtomoc kilómetro 23 Carretera Federal Chetumal-Cancun km 23, Bacalar, mx

Xcabal Hotel boutique - main view

About the Property

Beachfront Boutique Hotel
Nestled in Bacalar, Xcabal Hotel boutique offers a serene escape by the beach.

Garden Oasis and Culinary Delights
Guests can unwind in the lush garden, relish delectable meals at the on-site restaurant, and sip refreshing drinks at the bar.

Comfortable Rooms with Modern Amenities
Each room boasts a private bathroom, free WiFi, and some even feature a charming balcony for a picturesque view.

Indulge in a tranquil retreat at Xcabal Hotel boutique.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Tour desk
Massage services

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent765 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the friendly staff.

Categories

Cleanliness7.7
Service9.2
Location9.3
Room Quality7.2
Amenities8.7
Value for Money8.2
Food and Beverage8.2
Overall Experience8.6

Select topics to read reviews

M
MarialbertaitIT
Verified booking
couple
Standard Room
Stayed in Aug 31, 2025

"Soggiorno a Bacalar"

7.0

La struttura è davvero affascinante e si trova in una posizione eccellente a Bacalar. Le camere sono arredate con gusto, con parquet e dettagli in legno che creano un’atmosfera calda e accogliente. Il letto è molto comodo.

Tuttavia, ci sono alcuni aspetti che non mi hanno pienamente convinto. Ho trovato il personale un pó freddo, cosa che mi ha sorpreso considerando l’ospitalità e la professionalità che solitamente si riscontra in Messico. Al ristorante, ad esempio, non viene chiesto se si desidera lasciare la mancia, né in che misura, e in generale il servizio non mi ha soddisfatto del tutto. Al momento del check-in viene richiesto di firmare un contratto con alcune regole della struttura, tra cui il divieto di introdurre cibo e bevande dall’esterno — una scelta comprensibile, ma sarebbe più corretto comunicarlo in fase di prenotazione, soprattutto perché a quel punto non è più possibile cancellare gratuitamente.

Helpful?
I
IngridusUS
Verified booking
extended_group
Standard Room
Stayed in Aug 31, 2025

"Blah, but great view"

3.0

Location was great, but the maintenance,cleanliness and area were not to par. The staff was "out" for the day in the kitchen, No Coffee, no availability for food unless you left the area. Enterence is not lit so you can miss the enterence. The host was the only one attentive, the other staff "just work there, when you ask them a question no one knows anything".

no availabiilty to kitchen, Stairs are unsafe. We stayed in the family area, however the stairs are so unsafe. I can say it is not handicap accessable for anyone.

Helpful?
D
DionnlNL
Verified booking
couple
Standard Room
Stayed in Aug 24, 2025

"Fijn"

7.0

Erg mooie accommodatie aan het water. Fijne bedden en een mooi uitzicht. Ook was de kamer erg schoon, wat ook fijn is.

Het eten van het restaurant was niet erg top en de medewerker leek er ook niet plezier in te hebben.

Helpful?
S
Sergio EligiomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Aug 23, 2025

"Exceptional"

10.0
Helpful?
Z
ZadigfrFR
Verified booking
couple
Standard Room
Stayed in Aug 20, 2025

"mouais"

6.0

Vue sur le lac magnifique ! Kayak gratos

Humidité dans la chambre pas de fenêtre pour les chambres bas de game beaucoup de règles pour rien on nous a quand même demandé de rentrer avant 22h….

Helpful?
A
AlessioitIT
Verified booking
extended_group
Standard Room
Stayed in Aug 18, 2025

"Attività di vista della laguna eccezionale"

9.0

Vicinanza all’accesso alla laguna, la possibilità di fare molte attività extra

La pulizia non esattamente eccezionale, in ogni caso accettabile per poche notti

Helpful?
J
JordaarAR
Verified booking
couple
Standard Room
Stayed in Aug 15, 2025

"Exceptional"

9.0

El personal muy amable

Muy chiquila la habitación

Helpful?
I
IperezpmxMX
Verified booking
couple
Standard Room
Stayed in Aug 13, 2025

"Una buena noche"

10.0

Excelente ubicación, servicio y la vista a la laguna

El tenia un poco de olor a cañería, se podría mejorar.

Helpful?
R
ReginedeDE
Verified booking
extended_group
Standard Room
Stayed in Aug 13, 2025

"Good"

2.0
Helpful?
F
FrederiquefrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 12, 2025

"Personnel très sympa !"

8.0

Central et sympa

Le Bruit quand on a les chambres au rdc … être dans l obscurité car au rez de chaussée

Helpful?