Herbal Hotel

This hotel is beautiful, it has been very sympathetically restored and is immaculately clean. As others have noted staff/service lets it down. There is no friendly welcome, no how was your stay and the breakfast staff hide in the kitchen. If you work in hospitality you have to be able to interact with your guests. I would stay again because of convenience and quality of room but I wouldn’t have the breakfast.

Wonderful and modern rooms. Friendly staff & great location.

Firstly, the hotel is well-located. Close to the old town and a short tram ride from the main train station. The area the hotel is in is quiet and hotel is set back from the street meaning we didn't notice any noise from outside. The hotel is in an old monastery building and they have kept a lot of the features of the original building. Each room is created from two former monastic cells and outside the room the old signage from those rooms has been preserved. Our room was large enough and again had the old ceilings from the monastery building. The bathroom was enormous. The bed was very comfortable and the room was quiet and dark enough to get a good night's sleep. Breakfast was good and not too busy when we were there. The strange thing was that no one checked room numbers at breakfast so if your room rate didn't include breakfast then it is likely you could have breakfast and no one would no. As the reception is tucked away in a corner anyone from Wrocław could walk in and have breakfast without staff knowing. The only real negatives were a lack of air conditioning, no in-room safe and no fridge in the room. It was not hot when we were there but the hotel is well heated meaning the rooms get warm at night. An in-room safe is important as without there is nowhere to secure valuables and travel documents. A fridge is always nice to keep drinks cold and, in some cases, to keep medication. Overall, we enjoyed our stay at the Herbal Hotel and would recommend it to anyone who is looking for a unique place to stay in Wrocław.

Alles Top gerne wieder. Vielleicht könnte der Eingang abends im Außenbereich besser beleuchtet sein.

Hotel did not provide the "cityview" room that we had specifically booked and basically just said "too bad". Would not arrange for us to speak to manager, would not do anything to make it right in either a different room or anything else. Parking is not very convenient, they didn't seem confident in best options and what is best is probably a long block away in an underground parking garage. No refrigerator in rooms. Breakfast is average. The location is pretty good.

Sehr schönes, sauberes Hotel. Nur einen kurzen Spaziergang von Rynek entfernt. Viele Restaurants in der Umgebung.

Loved it! The hotel is really nice and is really well located. Walking distance to all the main attractions. Would definitely recommend!

I booked it specifically for where it was situated and it worked well for my needs. There was a problem at the very beginning when price at booking time was lower than price on arrival. Disappointing. Additionally, it wasn’t handled professionally at the reception 😟

Beautiful huge room, clean in a great location, close to everything: restaurants, bar, shops and perfect to visit Wrocław

Hotel jest nowy, czysty i bardzo ładny. Niestety, wanna w łazience to całkowite nieporozumienie; bez szans na szybki prysznic, zwłaszcza pod ściętym sufitem. Bardzo niekomfortowe rozwiązanie. Kolejny minus to brak klimatyzacji.