Kimpton - Harper Hotel by IHG

The hotel is located nearby convention centre and close to all the restaurants and shops that was very convenient. Trc and Peter were always ready to get the car from the garage. Room was basic, but a good size. It's an old building so the elevators were slow.. overall it was a good stay.

Spacious and clean

Nothing

Location, comfortable rooms, nice decor, quiet

Really slow elevators, too expensive for valet parking, no coffee maker in room

clean and convenient

public parking was next block over

Receptionist s were friendly

After flying over 10 hours to Dallas plus transfers time arrived around 10:30 pm to be told that the hotel was overbooked. And our rooms had been cancelled and Booking .com should have informed us !!! Which they did 1 hour after we’d arrived !! I suspect if you book through booking .com you’re treated as let’s say a less valued guest …

Location

Valet wait time is consistently long. And on two occasions valet said they didn’t receive notification to bring our car even though we used their app they provided. No other options for parking close so you have to valet. No iron or steamer in the room. Even after calling and requesting, one was never delivered. Staff at the front desk were very rude. We were there for TCU parents weekend and they took advantage of that with a large rate increase.

Location is excellent, great restaurants, coffee shops, convention center and night life within two block area. Hotel was clean and looked fresh

N/A

The guys from the vip cars are extremely helpful

Just the fact that I had 1 bed and not 2