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8.2 / 10 Guest Rating

Emara Ole-sereni

Nairobi West, Nairobi, Nairobi County, Nairobi, KE

Emara Ole-sereni - main view

About the Property

Experience unmatched luxury at Emara Ole-sereni, your perfect retreat in the heart of Nairobi.

Indulgent Spa Amenities
Take a moment for yourself at our full-service spa, where rejuvenating treatments await to refresh your body and mind.

Delectable Dining Options
Savor culinary delights at Acacia and our other dining establishments, featuring a delightful coffee shop and buffet breakfasts served daily.

Convenient Facilities
Stay connected with complimentary wireless internet and enjoy our 24-hour business center, perfect for both work and leisure. Free valet parking ensures a hassle-free experience.

Book your escape to Emara Ole-sereni today and embrace luxury in Nairobi!

Facilities & Amenities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
ATM/banking

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The seasonal pool will be open from April to September.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room - Photo 1
Superior Room - Photo 2
Superior Room - Photo 3
Superior Room - Photo 4
Superior Room - Photo 5
Superior Room - Photo 6
1/6

Superior Room

1 King Bed312-sq-foot room with city views Layout - Separate dining areaInternet - Free WiFi Entertainment - 43-inch LED TV with premium channelsFood & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffeeSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Laptop-compatible safe, laptop workspace, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

29 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarTelephoneAir conditioningHair dryerBathrobePrivate bathroom

Superior Double Room with City View

Non-refundable
Room Only
20% OFF$247.33

$197.86

Includes taxes & fees

Superior Room

Non-refundable
Breakfast Included
20% OFF$272.33

$217.86

Includes taxes & fees
Apartment, 1 Bedroom - Photo 1
Apartment, 1 Bedroom - Photo 2
Apartment, 1 Bedroom - Photo 3
Apartment, 1 Bedroom - Photo 4
Apartment, 1 Bedroom - Photo 5
1/5

Apartment, 1 Bedroom

1 King Bed452-sq-foot room with park views Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 43-inch LED TV with premium channelsFood & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffeeSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Laptop-compatible safe, laptop workspace, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

42 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarTelephoneAir conditioningHair dryerBathrobePrivate bathroom

One-Bedroom Apartment

Non-refundable
Breakfast Included
20% OFF$529.53

$423.62

Includes taxes & fees
Deluxe Room, 2 Twin Beds - Photo 1
Deluxe Room, 2 Twin Beds - Photo 2
Deluxe Room, 2 Twin Beds - Photo 3
Deluxe Room, 2 Twin Beds - Photo 4
Deluxe Room, 2 Twin Beds - Photo 5
Deluxe Room, 2 Twin Beds - Photo 6
Deluxe Room, 2 Twin Beds - Photo 7
Deluxe Room, 2 Twin Beds - Photo 8
1/8

Deluxe Room, 2 Twin Beds

2 Twin Beds527-sq-foot room with park views Layout - Separate dining areaInternet - Free WiFi Entertainment - 43-inch LED TV with premium channelsFood & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffeeSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Laptop-compatible safe, laptop workspace, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

49 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
MinibarTelephoneAir conditioningHair dryerBathrobePrivate bathroom

2 Twin Bed Deluxe Room

Non-refundable
Room Only
20% OFF$309.14

$247.31

Includes taxes & fees

2 Twin Bed Deluxe Room

Non-refundable
Breakfast Included
20% OFF$410.16

$328.13

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
Deluxe Room - Photo 7
Deluxe Room - Photo 8
1/8

Deluxe Room

1 King Bed527-sq-foot room with park views Layout - Separate dining areaInternet - Free WiFi Entertainment - 43-inch LED TV with premium channelsFood & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffeeSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Laptop-compatible safe, laptop workspace, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

49 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarTelephoneAir conditioningHair dryerBathrobePrivate bathroom

Deluxe Room

Non-refundable
Breakfast Included
20% OFF$363.11

$290.49

Includes taxes & fees
Superior Room, 2 Twin Beds - Photo 1
Superior Room, 2 Twin Beds - Photo 2
Superior Room, 2 Twin Beds - Photo 3
Superior Room, 2 Twin Beds - Photo 4
Superior Room, 2 Twin Beds - Photo 5
Superior Room, 2 Twin Beds - Photo 6
1/6

Superior Room, 2 Twin Beds

2 Twin Beds312-sq-foot room with park views Layout - Separate dining areaInternet - Free WiFi Entertainment - 43-inch LED TV with premium channelsFood & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffeeSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Laptop-compatible safe, laptop workspace, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

29 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
MinibarTelephoneAir conditioningHair dryerBathrobePrivate bathroom

Superior Twin Room With City View

Non-refundable
Room Only
20% OFF$247.33

$197.86

Includes taxes & fees

Superior Twin Room With City View

Non-refundable
Breakfast Included
20% OFF$348.01

$278.41

Includes taxes & fees

Guest Reviews

8.2
Excellent62 verified reviews
AI Summary

Guests highly rate the excellent staff and frequently praise the good food.

Categories

Cleanliness7.8
Service8.3
Location8.3
Room Quality8.2
Amenities8.3
Value for Money8.2
Food and Beverage8.3
Overall Experience8.3

Select topics to read reviews

R
Rafik
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

Great place Great place

Helpful?
N
Nethra
Verified booking
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

10.0

Great location. cannot fault the service here. Had a great time.

Helpful?
R
Rakesh
Verified booking
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

10.0

Make up mirror handle was not holding up. No convenient way to dry your hair. Hair dryer cord too short and plug near the floor. Rest everything was excellent including staff, breakfast buffet and roof top restaurant.

Helpful?
A
Adam
Verified booking
Standard Room
Stayed in Sep 12, 2025

"Exceptional"

10.0

Nice rooms, good food, beautiful views from the rooftop terrace

Helpful?
T
TATA
Verified booking
partner
Standard Room
Stayed in Jul 14, 2025

"Exceptional"

10.0

The property is state of the art with welcoming,courteous and highly professional team.

Helpful?
E
Elysee
Verified booking
Standard Room
Stayed in Jun 22, 2025

"Exceptional"

10.0

The staff and the style of the hotel

Helpful?
S
Stella
Verified booking
Standard Room
Stayed in Jun 17, 2025

"Good"

2.0

That is the worse business hotel I have ever stayed !

Helpful?
S
Sau man
Verified booking
Standard Room
Stayed in Jun 13, 2025

"Good"

2.0

Extremely Disappointing – We Left Mid-Stay Despite No Refund I booked a four-night business trip at Emara Ole-Sereni, and it turned out to be one of the worst hotel experiences I’ve had. The reception service was chaotic – long lines, disorganized check-in, and rude, unhelpful staff who made us feel like we were an inconvenience rather than guests. The room cleanliness was unacceptable. It was clear that proper housekeeping standards are not being followed – dusty surfaces, stained linens, and an overall lack of hygiene that made it uncomfortable to stay. Despite having no refund option, we made the decision to cut our stay short and move to another hotel. That’s how bad it was. I would strongly advise business travelers and tourists alike to look elsewhere. This hotel does not live up to its reputation or pricing.

Helpful?
S
Sean
Verified booking
Standard Room
Stayed in May 31, 2025

"Good"

2.0

This is undoubtedly the worst hotel I have ever stayed at. First night on checkin staff lied to me and charged me an extra $500 dollars. Everyone I know had food poisoning, they lepft a wet patch on marble floor so I twisted ankle, knee and hurt back. They overcharge for everything such as tours and lifts to airport. If you complain they miraculously can't speak English properly or understand you. Don't waste your money go somewhere else like JW Marriott or Kempinski

Helpful?
C
CLEOPHAS
Verified booking
Standard Room
Stayed in May 29, 2025

"Exceptional"

10.0

Amazing hotel, friendly staff and professional service

Helpful?
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