218 Promenade Way, Sugar Land, Texas, 77479, Sugar Land, US
Recreational Amenities
Enjoy a workout at the fitness center or take a dip in the seasonal outdoor pool.
Complimentary Amenities
Benefit from free wireless internet and utilize the banquet hall for your events.
Business Facilities
Make use of the business center and conference space at this conveniently located hotel.
1 King BedEntertainment - 47-inch TVFood & Drink - Mini-fridge and microwave Sleep - Bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing boardComfort - Air conditioningAccessibility - Phone accessibility kitNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking
KING ACCESSIBLE ROOM W/ ROLL-IN SHOWER NS
$146.13
2 Queen BedsLayout - Bedroom Entertainment - 47-inch TVFood & Drink - Mini-fridge and microwave Sleep - Bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing boardComfort - Air conditioningAccessibility - Phone accessibility kitNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking
2QN ACC STE W/ ROLL-IN SHOWER MIC/FRG NS
$157.46
2 Queen BedsEntertainment - 47-inch TVFood & Drink - Mini-fridge and microwave Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing boardComfort - Air conditioningAccessibility - Closed-captioned TVNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking
2 QUEENS HEARING ACCESSIBLE NONSMOKING
$146.13
2 Queen BedsEntertainment - 47-inch TVFood & Drink - Mini-fridge and microwave Sleep - Bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing boardComfort - Air conditioningAccessibility - Phone accessibility kitNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking
2QN ACCESSIBLE ROOM W/ ROLL-IN SHOWER NS
$146.13
1 King BedEntertainment - 47-inch TVFood & Drink - Mini-fridge and microwave Sleep - Bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing boardComfort - Air conditioningAccessibility - Phone accessibility kitNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking
KING ROOM W MICROWAVE AND FRIDGE
$146.13
1 King BedLayout - Bedroom Entertainment - 47-inch TVFood & Drink - Mini-fridge and microwave Sleep - Bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing boardComfort - Air conditioningAccessibility - Phone accessibility kitNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking
1 KING MICROWV/FRIDGE/WET BAR STUDIO SUITE NS
$163.12
2 Queen BedsEntertainment - 47-inch TVFood & Drink - Mini-fridge and microwave Sleep - Bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing boardComfort - Air conditioningAccessibility - Phone accessibility kitNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking
2 QUEEN ROOM FRIDGE AND MICROWAVE
$146.13
2 Queen BedsEntertainment - 47-inch TVFood & Drink - Mini-fridge and microwave Sleep - Bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing board and wet barComfort - Air conditioningAccessibility - Phone accessibility kitNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking
Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking
$169.43
Guests highly rate the great location and frequently praise the clean and comfortable rooms.
This is a dog friendly property.I didn't see it or I missed it during my selection process, but it definitely smelled like it. We had to request a change of rooms because of the smell but the young lady at the the front desk was very accommodating. The breakfast was mediocre as best. I will not re-book this Hotel again.
There were only two bath towels The UPC port next to the bed didn't work The AC controls didn't work The breakfast was horrible and the shower had no Anti slip. We won't be back
I would like to bring to your attention some concerns regarding the customer service at your property. Staff should be better trained on how to approach and handle guests, as my recent stay was affected by multiple issues. When I arrived at the facility, I was greeted by the counter technician. She issued me one room key. Since there were four people in my party, I politely asked for an additional key. Her response was that she could not provide one because she had a limited number of keys and still needed to check in other customers. With all due respect, this should not be my issue as a guest. The second incident occurred when we requested towels from a housekeeper on our floor. Instead of assisting, she was rude and told me to go downstairs to the front desk and ask for them myself. This is the second time I have stayed at this property and encountered service-related problems. I am disappointed, as these experiences do not reflect the level of hospitality I would expect. I hope steps will be taken to improve customer service and ensure better treatment of guests in the future
It was a great stay!!!!
Hotel is awesome clean and close to shopping. We enjoyed our stay no complains
Location
Great staff
Clean, comfortable and clean. I love how this Hampton Inn didn’t have so many rooms. It made it feel like we were in our own apartment instead of a hotel room. Breakfast was so, so but that’s at any hotel. At night it was so quiet we slept like babies and the beds were very comfortable. A+ in our book.
The hotel was clean and easily accessible from the highway. The only issues I had were broken towel rack and toilet paper holder in the bathroom. They also forgot to refill the shampoo bottles before I arrived.
Loce
