ibis Budget Bogota Marly

Our reservation was confirmed as payment during check-in. Hotel started to ask about our reservation 3 days ago, saying that they need confirmation since the hotel is full and they need payment. We confirmed our stay, and said that we would pay during check-in. After that, it was a nightmare. They tried to get payment from our credit card, however, our credit card did not give permission without our online confirmation. We were not able to give online permission since we were in middle of nowhere in the Colombia natural parks. We tried to get in touch with this hotel whenever we have the opportunity, but they did not pick up the phone. As a result, we arrived at Bogota without knowing if we still had a valid reservation or not. And during check-in, they said that it is their corporate policy whenever the hotel is full! We stayed in 4 different hotels in 4 different cities in Colombia, with the same idea of payment during check-in, and this is the only hotel make it a horrible experience!

Es moderno, personal amable y la cama confortable

Habitación pequeña pero nada grave

Atención de los trabajadores, seguridad en el área y la comodidad del alojamiento

Las habitaciones son realmente pequeñas, pero dentro de todo está bastante funcional y cómodo si vas solo a pasar la noche