Hostel & Monteurzimmer bei Hansezimmer

Bought a 6-bed room, got the 4-bed when I arrived and slept with only one other person. Probably since it's Feb 1, it's very cold! It was really clean, both the room and toilet, the room had a electronic lock, free access to the shared kitchen and I think washing machine (not sure, it was in the kitchen).

They didn't speak English well, so reservation was difficult.

The bed soooooo baddd, we can not sleep all the night

I stayed for over a week, the facilities were great at the price-point and the staff were always helpful. The shared spaces were always clean and accessible.

The Wi-Fi connection was weak and unstable since I arrived. It works for basic communication, but not enough for an average user.

We were visiting for a concert. The place was nice for a quick stay and close to the Barclays Arena. The staff was nice and helpful and even allowed us for early checkin.

Most of the things look good. There were minor problems with bathrooms like lock not working, only hot water on one bathroom but you have multiple bathrooms and it was not busy, so we could switch to a better one

Nothing

Poor costumer service. There is no one at the site. Really hard to reach anyone. If you are coming from overseas and you don’t have a phone to contact reception nobody will assist you.

This was my first stay in a hostel and I was very pleased. The rooms were spacious and clean. Staff were friendly and accommodating. Good variety of facilities. Also queit during late hours and early mornings. The location was excellent as it is close to the bus stop and walking distance from the train station. Overall, it was a great stay. I would definitely recommend it.

Beds are slightly uncomfortable. Uncomfortable showers, but clean.