St Mary's Modern Central Huge Studio Apartments

I don't know, since none of the key safes had keys, there was someone else in my accommodation and I couldn't contact the owner.

See above

Nothing

Everything

Was an absolute shambles, the codes given didn't work and neither myself or booking.com couldn't reach them and then the booking was just cancelled!!! We were staying there as going to see take that and everywhere was pretty much booked so ended up paying six times as much! Booking.com were useless as well, never had a problem with them before but never had any issues either, they weren't helpful. Also the area this apartment in is not good at all it's very run down and lots of drunks and people using drugs quite openly.

First of all, the photos were completely misleading. I paid for a modern, central, huge luxury apartment, but instead I found something that looked like a jail from Cambodia or South Africa. The location was very difficult to find. We contacted the host, who of course replied only after 30–40 minutes and directed us to the exact “Delux Apartment”. The main entrance is directly from St Mary’s Street, upstairs through a disgusting door. Upstairs we found a tiny ghetto-like room of maximum 15 square meters, with two single beds, an improvised kitchen, and a bathroom so horrible that you would rather wait for the rain outside to wash yourself than go inside to take a shower. After we told the hosts that the apartment did not look anything like the photos we paid £103 per night for and that we had been deceived, they kindly offered us another “modern deluxe huge apartment”, which of course we refused. We then booked another room elsewhere.

The pin for the property provided was incorrect, the landlord came and broke the door to access the property, flat was dirty, with dirty towels everywhere, they wouldn’t let film the flat, asked not to report it, refused to cancel the reservation and I lost almost all my money, they are not responding to me or bookings.com, avoid at all costs!

The pin for the property provided was incorrect, the landlord came and broke the door to access the property, flat was dirty, with dirty towels everywhere, they wouldn’t let film the flat, asked not to report it, refused to cancel the reservation and I lost almost all my money, they are not responding to me or bookings.com, avoid at all costs!

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Location, bed, if it was anywhere else it would be good but I didn’t know the location was quite rough as I was not from there