Aloft by Marriott Trophy Club Westlake

I have AT&T and couldn't get any cellular service at the property, but that was only a problem because the internet service was absolutely terrible. I was getting 1 to 2 mbps max on the Marriott internet service. The whole point of staying there was so I could take some morning business meetings while traveling, and that turned out not to be possible at this property. I won't stay at this property again. Other than that, it's a very clean hotel, great area, thoughtfully designed, feels safe.

Hard beds…some minor damage in bathroom. Took heater hours to warm up.

Well when I pulled up i saw the sign on the hotel but when I went into the lobby the desk clerk didn't speak good english. Your hotel didn't look like any hotel I've ever seen so i ask was this the motel and she said no down the street but GPS said we are there. After driving around it a few time i went back in and ask she said yes hotel but before I had ask questions if we were in the right place but then it was no. Now we are able to check in. As far as the room it was fine. I would only say when you arrive there the clerk should say the name hotel aloft an just check if you have a reservation there. Also the clerk needs to tell you if you have breakfast because she didn't tell me and i got ready to go and didn't get to eat there before I left.

Check in was good, friendly staff, great wine. Room on the 1st floor was extremely cold, window facing front and tile floors could have something to do with it. I felt the bedding was not as clean, dingy, appears rushing when making up room, comforter tags were at top. Check out was easy. Lovely hotel need new bedding

We have stayed at many alofts. This particular time wasn’t great but overall they’re usually wonderful. Our room was dirty, lots of hair. And our AC didn’t work. They offered to move us rooms but just inconvenient.

The location, the staff and it just has a great feel when you walk in.

Good room and safe a little loud and no free breakfast,

The area was quiet and beautiful and free parking

Clean, conveniently located

Very good value