Campos Polanco

Great hotel with a fantastic team in a fabulous location. The only problem was that they rent the hotel to have external events and the common areas in the hotel are small, so it is VERY disruptive to hotel guests. They are gracious and accommodating but while we were there there were 3 events and all the additional people and movement was definitely a thing.

Excellent

This hotel is a gem in terms of luxury, Interior Design and customer service. Everything has been well thought out so that you can have a wonderful stay there. The location is ideal as well, situated in a secluded and quiet neighborhood but easily accessible from other parts of the city. The breakfast was extraordinary and it allowed me to have a taste of refined Mexican flavors. I was also impressed with the conciergerie service which was of a high standard and so efficient! They know everything about the city and in terms of activities, providing you with different options. They are also available whenever needed. Bravo! I will highly recommend this place to anyone who wants to explore Mexico city off the beaten track!

Mmm... Maybe a little guided tour of the hotel upon arrival :-)

This is easily the best hotel we'd ever stay in! Its really safe and quiet. No one can access the front door, only guests.The Staff makes you feel at home, Tania was really helpful and really nice. The whole staff is. The decor is outstanding, you just want to move in and live there! I cant wait to come back, this hotel made us want to visit Mexico City more often!

Was nice experience at a boutique hotel, very photogenic room and bathroom. Close to most famous restaurants in Polanco.

Frankly, this was one of the finest hotel stays we've ever experienced. We are lucky enough to travel the world, and would put this amongst our very favorite stays. We rented one of the apartments for 2 weeks. The design is gorgeous, and it is as comfortable as you can imagine. Literally these people have considered every possible need and met it. The bedding was sublime, the kitchen is fully stocked, the lighting is perfect, the breakfasts are wonderful, and mezcal/tequila in the evening was a nice touch, and there is a rooftop deck with beautiful views and a cozy fireplace that we enjoyed. I could go on and on, but most important was the amazing staff. Every person was helpful and supportive....reservations....tending to sick guest......organizing rides....making phone calls....nothing we requested was a problem. The location is super also....right on a park and at the edge of Polanco, yet just a 2 minute walk and you are in the thick of the party with shopping, restaurants, etc. We'll be back.