Violet Al Azizia Hotel

Good

موظفي الاستقبال كانو لطفاء نزل نظيف لكن باص التوصيل من و الى الحرم توقيته غير دقيق زيادة على ذلك السائقين ليسو مهذبين خاصة ذلك الباكستاني فهو غير محترم.. خسرت الكثير من المال على المواصلات بتاكسي.. لن اعيد الكرّة .. مستقبلا سابحث عن فندق قريب من الحرم

It was an amazing experience. Well maintained. Loved the shuttle services and breakfast. Would definitely recommend this to anyone

Good

Very good 👍

Good

Overall is good hotel and easy to check in al so good breakfast and quiet place to do cumra Thanks see you soon

I’ve been here before and the experience was okay the first time around with the occasional rude staff here and there that we tolerated that we found ourselves coming back for familiarity sake. This time around though, the bus that takes you to harram had broken down and they brought the smallest van they could. It was beyond dirty and the times were all over the place. It was too small for a hotel of its size and they only provided one! All the other hotels had huge buses whereas violet hotel had a small dirty van so obviously when it filled up (which was very quickly) it left at weird times. That lasted for the last 2 weeks we were there and it seemed like it will last for longer. Despite the NUMEROUS complaints that I heard people telling the reception since day one, nothing was done and they kept shifting the responsibility to someone else “Go ask this person”. You can waste 2 hours talking to people with no answer. I can’t begin to tell you how many people would miss jummah prayer. On top of that, the van can’t stop where the other buses stop so it brings you another way that’s a 25 minute walk from the entrance which doesn’t seem like a lot but in the smoldering hot weather, it gets tiring quickly. I don’t recommend it at all, the money you’re going to save by staying here, you will definitely waste on taxis back and forth (since this issue occurred on trying to get back to the hotel). The manager was nice so I really wanted to give this a good review but he’s rarely there so you’re dealing with rude staff the whole time too that have no patience or any intention of solving any inconveniences (we spoke fluent Arabic too, so I can’t imagine how this might be for non-Arabic speakers). Even if the van issue is fixed, there is a lot of other issues that have deteriorated since our first stay, making this a terrible experience.

Excellent hotel stay clean and very helpful.amazing breakfast

They change the booking, downgrades without changing the price. They did not clean the room at all, for the entire stay. They did not activate the safety box despite our multiple requests.