Ikonik Jean Medecin

well located in the city center

I booked this hotel hoping for a clean, professional and restful experience. Instead, I arrived to a room with hair on the toilet seat and pillows with black stains. After a long journey, this was unacceptable. The hotel doesn’t clean rooms daily unless requested in advance — something I was only told at check-in. There’s no phone in the room, so I had to contact Expedia. They arranged for a room change, but when I went to reception, there was no apology, just silent key handover — as if I was bothering them. That night, I heard disturbing noises — not just drainage, but knocking and movement. I recorded the sounds, and in the middle of filming, the TV turned on by itself. The remote was far from me, which the video clearly shows. I reported this and was told a male staff member would come up. As a solo female traveller, I declined. I offered the video as evidence, and was told “we checked the camera, it’s probably from outside.” That response left me speechless. Expedia tried to secure a partial refund, but the hotel refused, citing their cancellation policy. How could I have known what I was walking into? I trusted their website. I feel completely let down. I approached this whole situation respectfully, and was treated with indifference. For a large hotel, I expected basic courtesy. I left feeling unsafe, disappointed, and disrespected.

Beautiful small hotel tucked away on one of the main streets in Nice by the train station. Super convenient and very friendly staff.

Friendly staff and great location, perfect for day trips to Eze, Monaco, Antibes. Overall, very pleased with my stay!

It

Nice property but even better staff. Easy to communicate with, knowledgeable and very friendly! Room was clean and had everything you could need.

Lovely hotel. Love the concept and the decor. Had problems with the first room but the Manager authorised an upgrade to a King Room as the same style room I paid for wasn’t available. Then had a miscommunication with a member of the restaurant staff but the Manager listened to me point of view and carried out Service Recovery. It would be hard to beat the Manager’s service from the heart delivery.

Great will be back again

Very nice place

I need the email and mail address of SONDER to complain about two dates during which I DIDN'T STAY AT HOTEL YELO RUE JEAN MEDECIN, NICE AND WHERE I DID NOT NOT NOT CHECK IN. I WANT MY MONEY BACK