Relais Patriarca

Location suggestiva immersa nella natura e nell'assoluto relax. Personale gentile e disponibile, ambiente pulito e in posizione strategica Bellissimo e caratteristico l'alloggio. Vivamente consigliato

Hébergement avec un cadre typique exceptionnel mais un peu gâché par l’odeur des sanitaires. Convient parfaitement aux couples très unis.

Ottima struttura, un posto davvero confortevole e rilassante

Come suggerito dal titolo,l'appartamento è stato una vera scoperta: ristrutturato,curato nei dettagli e molto pulito. Consiglierei qualche punto luce in più sul sentiero che porta al cancello e viceversa,fino al cancello dell'unità abitativa. Attenzione a lasciare i vs oggetti personali fuori in giardino,possono facilmente sparire anche nelle ore diurne ( pur avendo l'impressione che non ci sia nessun altro/a in giro presente a villeggiare nelle altre case) ma di questo giustamente non ne è responsabile la società turistica. Non sono rimasta soddisfatta invece,della gestione del check-in e del check-out: sul sito va bene,c'è scritto arrivo dalle 15 in poi.. ma inizialmente mi è stato chiesto di incontrarci alle 16.15 per la consegna delle chiavi! Poi siamo riuscite a trovare un accordo,con flessibilità,ma non mi si può venire a rispondere che prima non si potrebbe perchè ho mandato l'email il giorno ( quando sono stati loro a mandarmi la notifica con tutte le indicazione solamente 24 h prima..). E per quanto riguarda la fase di check-out beh..non essendoci il cancello automatico, dovrete prima aprirlo,uscire con la macchina,tornare indietro,percorrere il sentiero in direzione della vs ex dimora per lasciare le chiavi attaccate alla porta di casa. Non è una faticaccia, ma un pò di praticità ci vorrebbe..Il mio è un feedback volto a migliorarvi perchè il luogo e l'alloggio lo meritano.

Very responsive and flexible. We had an issue with our room and they immediately took care of it and we were very happy!

Communication before arrival was good. Checked into a dirty little unkept trulli building. Very small, damp and full of mosquitos with no wifi or phone signal. Used the toilet then went out to see the gardens, came back to 4 inches of water in the room from the toilet. No response for over an hour from the hotel so contacted expedia. Spent two hours trying to get expedia to find us alternative accomodation. Took four hours to sort whilst we sat outside being eaten alive by the mosquitos. DO NOT book this awful accomodation. The pictures are misleading, this place is horrendous and not fit for purpose.

The room was so small you had to step outside to change your mind. Bed springs in the back. Had 3 nights but left after first night. Lost a lot of money but just couldn’t stay there.

Showers need a revival, there are issues with some of the taps and shower heads. The toilets make a lot of noise when flushing. The shower upstairs smells of sewage. The boiler is not big enough to suit 4 people, the boiler has a capacity of 5 minutes max. The refrigerator is a disaster, it is to small, it has nog holders in the door and it was not turned on before we came and took more than a day to get cold. It doesn’t hold enough water to support 4 people let alone food. We don’t mind things are dated, but the kitchen is sticky and the hinges don’t work properly. Under the microwave it was dirty, we noticed this because the ants kept going there. The oven was dirty. We also missed surplus of cups and glasses. We love the setup of the terrain, but also dated and lots off broken of stuff stashed outside. Like the parasol, and some furniture. The pool is very dirty, and we don’t think the pool is kept up and serviced enough with freshwater. Outside there are a lot of lamps that are broken, it is not safe without the lightning. Overall the outside has been left to long, it doesn’t look like it has been kept regularly. Lots of ants in the kitchen, we did clean after every meal but without airtight storage for food they keep finding their way even if we closed the packages. We had to use the dishwasher to store our food. No broomstick to clean the floors. No deluxe villa but outdated, dirty villa, very disappointing. The only deluxe is the view and potential of the villa.

Lovely scenic and quiet to relax by the pool in the sun. However the tiny apartment was dirty and needs a deep clean. The shower had lots of black mould on the grout around the tiles and down the walls of the shower. The floor was grotty and there were ants all around the sink when we arrived and the whole time we were there. There was no plug for kitchen sink to wash our glasses up. There were no champagne or wine glasses but there was a cork screw. There wasn’t a kettle to make a cup of tea. No large knives to cut up a melon and Only one pillow each on the bed. No security lights for going down the stairs outside at night…. It’s there but not working. Even the patio outside the door where our table was dirty …. Needed a good sweep and wash.

Lovely garden. Very nice house with all the amenities. Garden furniture is a bit sunburnt. Great location a shot walk away from the old centre of Ostuni.