Hotel ZAZZ

Clean and comfortable. Great value. Would stay again.

Great funky design.

Having paid about $145 a night for our stay, I was surprised to be informed on arrival, there was parking and amenities as extras. This equates to about $24 a night. Apparently the amenities include, the dressing gown, swimming pool and free popsicles. The pool you cannot use for a morning swim before 10am?? There is a bar on site and unfortunately for both nights of our stay we woken up by people returning to their rooms worse for the wear. Additionally the cleanliness of the bathroom and behind the beds and tv area needs addressing. The bed is not comfortable. I did challenge the extra charges on arrival but was informed it was clear on booking.com. To me it is not, I can see they charge for parking(why?) but I cannot see the amenities charge. I was told someone from management would contact me to address my concerns, but they did not, so felt compelled to write this review so others can see what the actual cost of their booking will be.

Fantastic stay on route 66, lots of additional perks and the staff were fantastic throughout, we will definitely be back when we are next in the area.

Good vibes speakeasy was sooo fun drinks were delicious.

The floors for our room were really dirty as if they had not been cleaned and the shower floors as well.

Cute property overall. Speakeasy and staff at speakeasy were wonderful. Speakeasy was definitely the highlight of the property and the reason I rated as high as I did. Pool was a good temperature.

Property needs A LOT of maintenance. The chairs at pool area need cleaning as well as the pool itself. We had to use skimmer to clean the pool ourselves. There was only 1 pool float- a second had a leak. Paint is peeling almost everywhere (pics on site must have been taken when everything was fresh and new) and decals on walls need refreshing. The place has great potential but needs some TLC. My biggest issue was this: the first room we were assigned had a wet carpet. I stepped on it in socks and my socks became wet and dirty. I called office about it and the woman said she had to call housekeeping, they probably cleaned the carpet without informing her. She hung up without telling me, then texted me a new room # after asking if we had put anything on the beds already, used any toiletries or towels, etc. There was a movie screen at the pool in a state of disrepair and no movies were showing until June. That was definitely not in the property description.

Well, it’s woman-owned and Asian owned and designed and decorated by a mother-daughter team. The decor is kitschy, in that beat-deals-on-Amazon way — giraffes and bananas and plastic chandeliers hung at eye level. Kids and teens might find it novel and attractive. The bed is comfortable, the television large. It is close to several casual dining establishments. Why not stay here? The room smells like vinegar; the neighborhood is quite sketchy; parking is extra (with a 50% chance of scoring a space); the desk personnel seem confused by financial transactions; the office doesn’t open until 8:30 am. It seems other motels could offer better for less money.