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8.2 / 10 Guest Rating

Casa de Pinos Hotel

4122 Carrera 36, Bucaramanga, co

Casa de Pinos Hotel - main view

About the Property

Modern Comforts and Exceptional Service

Convenience at Your Fingertips
Hotel Ayenda Casa de Pinos sede Cabecera 1522 offers concierge services, free WiFi, and a shared kitchen for your convenience.

Relax and Unwind
Unwind in our non-smoking rooms equipped with flat-screen TVs and enjoy the terrace with picturesque views.

Explore with Ease
Let our staff assist you in organizing tours and providing practical guidance, ensuring you make the most of your stay in Bucaramanga.

Book your stay at Hotel Ayenda Casa de Pinos sede Cabecera 1522 for a memorable and comfortable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Laundry
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The cost for pets is COP10.000/night/pet Please be advised that COP10000 fee will be charged for a late arrival. The reception is open from 6:00 a.m. m. to 4:00 p.m.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent69 verified reviews
AI Summary

Guests highly rate the comfortable rooms and frequently praise the good cleanliness.

Categories

Cleanliness7.6
Service8.6
Location8.6
Room Quality7.0
Amenities8.6
Value for Money8.5
Food and Beverage8.6
Overall Experience8.1

Select topics to read reviews

R
RobertocoCO
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Excellent"

8.0
Helpful?
M
miltoncoCO
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Un lugar agradable"

9.0

El lugar tranquilo...un lugar con acceso a un comercio muy diverso.

Pensé que mi reserva era para la otra casa de la 35.

Helpful?
P
PaolacoCO
Verified booking
extended_group
Standard Room
Stayed in Apr 20, 2026

"Excellent"

8.0

servicio al cliente, siempre atentos a lo que neceistabamos y los arreglos que surgieron en el cuarto

wifi, calidad muy baja

Helpful?
R
RyancoCO
Verified booking
couple
Standard Room
Stayed in Apr 9, 2026

"Good"

4.0

They said the tap water was potable and it made us all sick

Helpful?
A
AlbertocoCO
Verified booking
extended_group
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

10.0
Helpful?
S
SergiocoCO
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"Bien con un precio accequible"

7.0

La ubicación, el precio y check in

Instalaciones un poco antiguas

Helpful?
S
SergiocoCO
Verified booking
couple
Standard Room
Stayed in Apr 2, 2026

"Excelente ubicación"

8.0

La privacidad

Muy poco espacio

Helpful?
L
LuiscoCO
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

10.0
Helpful?
N
NicholasusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 22, 2026

"Okay for the price"

7.0

Wonderful location and the staff was nice, available, and accommodating via Whatsapp messages.

After reserving, I was told that I'd be staying at a different location other than the main hotel. The room was okay enough - it didn't feel super clean though. They need to replace all of their door knobs and locks—the bathroom door locked automatically (locked me out several times) and all of the doors are tricky to open with the keys. Also, cars driving by in the morning can be disruptive if you don't have ear plugs.

Helpful?
E
EliascoCO
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"Exceptional"

10.0

La ubicación es la ideal, proceso sencillo de check in y la amabilidad y disposición del personal es de lo mejor, así como el acompañamiento durante el proceso.

Helpful?
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