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9 / 10 Guest Rating

The Capital Zimbali

Zimbali Drive, Dolphin Coast, Ballito, KwaZulu-Natal, 4399, Ballito, ZA

The Capital Zimbali - main view

About the Property

Pampering Spa and Multiple Pools
Rejuvenate at the full-service spa and enjoy 4 outdoor pools.

Gourmet Dining Experience
Dine at The Copper Restaurant and savor exquisite meals from one of the hotel's 4 restaurants.

Convenience and Comfort
Unwind in air-conditioned rooms with Smart TVs and private balconies, complemented by complimentary Wi-Fi.

Experience luxury and relaxation at The Capital Zimbali. Book your stay now and indulge in a truly exceptional getaway.

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional20 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the beautiful room.

Categories

Cleanliness8.8
Service9.3
Location9.3
Room Quality9.3
Amenities8.8
Value for Money8.8
Food and Beverage8.8
Overall Experience9.3

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 2, 2024

"Never again!!"

4.0

Room stank of smoke. Basin in room was in shocking state, toilet did not flush properly. Food in restaurants stupidly OVER-PRICED. Breakfast spread was good but again STUPIDLY OVER-PRICED.

Helpful?
G
Graeme
Verified booking
Standard Room
Stayed in Sep 19, 2024

"Exceptional"

10.0

Friendly and professional service

Helpful?
S
Sanjith
Verified booking
Standard Room
Stayed in Jul 15, 2024

"Capital Zimbali still as good as Fairmont Zimbali!"

8.0

Hotel staff and management were friendly and happy to engage a newly married couple who spent their honeymoon night at this hotel. The views, room and the atmosphere were lovely and befitting for such an occasion.

Helpful?
Y
Yurisha
Verified booking
Standard Room
Stayed in May 12, 2024

"Fantastic service and beautiful resort "

8.0

Exceptional service, something that is hard to come by these days in local hotels. A hotel that also keeps up with the times… there’s a Smart TV in the room which was amazing, in room dining can be ordered through your cellphone (amazing), what more could one ask for? Service was also fantastic at the Copper restaurant with a wide selection of breakfast options. Only disappointment was The Firerroom restaurant. Was too noisy and busy, service wasn’t great and food was expensive but didn’t live up to price. Well done to the hotel for the fantastic up keep, great service and comfort. I will definitely be coming back soon!

Helpful?
K
K
Verified booking
Standard Room
Stayed in Mar 31, 2024

"Average "

6.0

Hi thank you 🙏. The service at the restaurant was outstanding as well as the access gates to Zimbali. However housekeeping fell short of expectations. Room wasn't properly cleaned and the amenities not replenished. We returned to our room after 10pm on Saturday to a room smelling of damp. The dstv didn't work properly in both rooms. We reported it. It remained unresolved until we checked out. So the quality of the hotel service doesn't match the star rating which is unfortunate.

Helpful?
T
Thembelihle
Verified booking
family_with_children
Standard Room
Stayed in Jan 18, 2024

"Exceptional"

10.0

Enjoyed staying here my family loved it, the only issue was the entrance at the gate with the codes.

Helpful?
M
Michael
Verified booking
family
Standard Room
Stayed in Sep 5, 2023

"Excellent"

8.0

Breakfast and golf is good.

Helpful?
B
Brinn
Verified booking
partner
Standard Room
Stayed in Mar 8, 2023

"Exceptional"

10.0

From start to finish everything was outstanding!

Helpful?
J
Jamie
Verified booking
family
Standard Room
Stayed in Jan 26, 2022

"Good"

6.0

Access to the property was an issue. The property is in a gated community however there seems to be little or no communication with the security who initially refused me entry even after showing the booking. The security was less than helpful. After 20 minutes arguing at the gate I finally manage to access- not a good start. The property itself is spectacular with friendly staff

Helpful?
S
Sarah E
Verified booking
Standard Room
Stayed in Jan 17, 2022

"stay at the Capital"

6.0

Check in started well then I handed in my debit card for an imprint to cover extra bills Ordered room service good food then the 2nd time I ordered a meal I \was told by the room service waiter that I had no credit I was told by the young Lady at reception oh we assumed that you would pay each time with cash of credit card insufficient public relations training she did bring the machine up to my room and offered an apology which was accepted I understand that fraud happens quite a lot in South Africa and elsewhere the whole situation could to have been handled better if staff were taught to think a little bit more out of the box Breakfast were very varied and staff very helpful but being asked 3 times is everything okay over the top

Helpful?
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