Skyview by Empyrean

We booked deluxe gandola view room. The room is designed in a weird architecture style of igloo. It was so small that one side of the bed was abutting the wall and person sleeping on that side can not get out of the bed. The ceiling of room was terribly low giving a claustrophobic feel. Windows were small with hardly a view of the outside. The premium rooms may be good for a big family but otherwise compromises privacy. However staff at reception was professional and considerate. The size of the property and landscaping is pleasant

Nicely maintained with a beautiful surrounding views

Location was at the base of the valley. Expected it to be at Patni top.

“On the bright side, the resort boasts an excellent location and offers a complimentary gondola ride, taking guests straight to the mountain top and saving at least an hour of driving time. The resort itself is expansive and well-maintained, making it a perfect place to relax and enjoy the surroundings.” The staff is very polite and co-operative

1. Room branding. The hotel advertises both mountain-view and gondola-view rooms, but the gondola-view rooms actually offer no view at all (Room 105), yet they are priced the same as the mountain-view rooms. This can feel a bit unfair to guests expecting a scenic experience. 2. “Another area that needs improvement is housekeeping consistency. During my three-night stay, although the room was cleaned daily, something was missed each time. On some days towels were not replaced, and on others basic amenities like soap were forgotten, requiring follow-up calls to housekeeping. Better attention to detail would greatly enhance the overall guest experience 3. One thing to note about this property is that the cottage includes three separate rooms shared by different families from diverse backgrounds. This can sometimes lead to noise or disturbances, especially during social gatherings. It might be helpful if the property implemented some in-house rules to ensure quiet hours, especially past midnight, to maintain a relaxing atmosphere for everyone. - in our case, there was a birthday party happening in adjacent room, they were so noisy- even past midnight- my daughter was a bit sick and got disturbed.

View

Bad towels

Roapway, food, games and entire resort.

Approach road to resort, cart services needs improvement, varity in food options and hospitality needs to be improved. Can manage better.

Amazing location with amazing views from the room.

the breakfast was very good the location is also very nice the rooms were clean and spacious

the restaurant was too far on a hill difficult to climb