MIMARU SUITES Kyoto Shijo

We stayed in a two bedroom apartment. This hotel was great for a three night stay. There is a small temple across the street that we visited. We were able to do laundry but watch the dryer, it shrunk my jeans! The front staff spoke excellent english, in fact one is from the USA. There is a grocery store and McDonalds within a few blocks. We ate at the Irish pub around the corner and the fish and chips was very good. There is free beer and sake for happy hour every night! It was a very enjoyable stay and I would definitely recommend it.

Loved the layout and location.

I stayed in the 3-bedroom suite, which has just 2 bathrooms. The bedroom with the ensuite has no windows, and only one bedroom has windows, making it feel a bit claustrophobic. There’s no basket on the wall, but the room did include the hat. The walls are very thin, so you hear everything from neighboring rooms, and a dog across the street barks constantly. The beds are comfortable, and the cleaning service is excellent. The in-room booklet clearly explains how to use the amenities and lists local attractions. If I stay again, I’d look for a suite with an ensuite bathroom and a window. The staff is great, and the lobby has convenient self-serve amenities.

Very central - so many amazing amenities for a family … large rooms, games, happy hour sake . Lots of dining options nearby.

This is a great hotel for families in a special part of Kyoto. The staff were particularly lovely and helpful. We will definitely stay again. We loved the happy hour and the Japanese calligraphy classes.

The room itself was nice and spacious. The housekeeping was poor I’d say. They have a schedule of when they do bedsheets vs. bathrooms etc. but it seemed sporadic and they don’t tidy anything ever. It was very nice they had a washer dryer combo in the unit. Pretty good value I’d say generally for a family. As far as staff and service I’d say they are almost all incompetent. With the exception of a gentleman named Seth and his colleague Daniel, everyone else had no clue what they were talking about. I asked to have a taxi in the morning waiting, the next morning the woman at the counter struggled with an iPad for 5 minutes until I finally gave up and booked an uber. I asked another woman at the front desk if I could get a stamp to mail my postcard. She told me to visit Lawson’s only to find out they don’t sell stamps so I had to talk 20 minutes to the post office. It seemed that every time I needed something or had a question I was given incorrect or incomplete information. Don’t stay here if you expect even mediocre customer service. Do stay here if you are totally self sufficient, need a lot of space, and are traveling with little ones. Overall average.

Friendly staff, great amenities, spacious rooms.

From the great property amenities (luggage delivery, free sake and craft beer happy hour, free calligraphy lessons) and a phenomenal authentic Japanese room to the fantastic staff - we truly loved staying here! Would 1000% stay here on my next visit!

Staffs are friendly and helpful. Convenient with nearby restaurants and convenient stores as well as bus stations. Also good service with amenities to experience the culture and local Sake

If I could give more stars I would! Front desk hosts are all so kind and helpful. Housekeeping staff were so sweet and accommodating to our changing schedule. The reception area multi-functional coffee/cocoa machine clean was a hit for our family of 6. Happy hour sake/local beer a bonus! We were in Kyoto for 6 nights and covered a lot of ground. The location was perfect and walkable to most but could also jump right on the train closeby. Extremely clean hotel city. Our favorite Mimaru so far and we've stayed at 3 during our trip :) Thank you for making our stay in Kyoto extra comfortable and amazing!