Mercure Katowice Centrum

No problems at all. Very pleasant stay.

The hotel is good and clean, but the service especially from front desk is terrible. I sent an email a month ago for connecting rooms for the family, but they have put us on different floors....after asking to put at least on the same floor for 10 minutes. the person agreed to do something. We asked for twin room he put us in rooms with only one queen bed. I asked to bring a roll in bed, they answered they don't have any in the hotel. Once on the floor where the rooms were, i noticed inside the storage room where the housekeeper kept their stuff two roll in beds. I went back to reception desk and they still argue there was on roll in beds in the hotel even after showing picture! Both people at the front desk didn't want to be bothered and continuously speak to each other in polish. Very surprised with that kind of service at an ACCOR hotel.

Super gutes Hotel!!! Kann ich nur weiterempfehlen

Et førstevalg for min del neste gang jeg besøker Katowice

Always good !!!!

Fantastic location, new modern build

Last week I stayed at this hotel, and this was my second stay. I had a conference in another place (Szczyrk), and after the conference I stayed here for flight connection. Smooth check-in, great breakfast and relatively late check-out time (12:00). Almost nothing to complain. One thing I would say, the shower booth smells a bit. The room I stayed before was perfect, and this could be made better.

This hotel is located just in front of Katowice central station, and a bus from the Katowice airport also stops here. Check-in was smooth, and room is clean and comfortable. I really enjoyed breakfast. There are variety of "side" menus like charcuterie, fromage, hummus, honey from real honeycomb(!), etc. Check-out time is 12:00, and this helps me. After a long flight, I wanted to sleep longer and got up relatively late.

Awesome place, highly recommend

It was great