Regency Pyramids

The accommodations were absolutely wonderful. Everyone working there was incredibly kind and made us feel so welcome, especially the manager Mohamed, he was always available to assist with any needs we had. Being able to wake up and see the pyramids from your window just took our breath away. We definitely recommend this hotel!

One day before my arrival they offered me a transfer to the hotel. Transportation was always waiting for us in communication with us. Upon arrival at the hotel, everyone was very friendly and helpful. The rooms are very clean and have a view of the pyramids. Breakfast, as we left before the opening time of the restaurant, they prepared us to take away. The bathtub is very comfortable. nos empacaban para llevar. La tina de baño muy confortable.

Sadly, the only good thing was the pyramid views. My flight landed at 0530 and I arrived at the hotel at 0730. Upon arriving, I was not checked in and up into my room for over 2 hours. I showed my booking receipt/confirmation, and messages from the hotel enquiring my arrival and confirming I could do early check in, and the gentleman at the hotel still would not check me in. Due to the language barrier, all he said to me was “the manager will be here in 15 minutes” every time I asked him. Eventually 2 hours I enquired again what the holdup was and stated that if I was unable to be checked in I would find another booking and I was magically checked in. I was willing to overlook this and still give this place a positive review but after three awful nights I am unable to. The beds and pillows are rock hard, the shower takes over 10 minutes to heat up and the drain kept malfunctioning require me to manually drain it, and the air conditioner did not work at all. I told the front desk about all of these issues the first day, and reminded them the second day and they were not addressed. Simple things were a huge process. I asked for an extra towel and it took over an hour for me to get it and involved me going downstairs twice, and asking three different staff members, none of which spoke English. When checking out, immediately after walking out my room door I almost stepped in dog poop and found the hallway flooded from the pool on the roof.

Amazing views of the pyramids, convenient location. Staff is very responsive and professional. You can book all your tours through them, have the best deals. Clean rooms. Has a local feel. Several good restaurants available on property, BYOB though.

This is a true gem of a hotel. The hotel has it quirks but nothing major. What is outstanding is the staff and the amazing treatment they provide. Nothing is too much trouble and every request is met with the staff going over and beyond. This hotel would put a 5 star to shame with the customer service. I will return and I recommend this hotel over any 5 star one.The Manager Mohamed Abdo is amazing and made our stay fabulous and memorable.

It was great accommosation

The view was amazing The room is big and beautiful The staf is very good

The staff, front desk, reservation manager, restaurant wait staff- each and every one was friendly, helpful. We appreciated the information about and the hotel making the reservation including transportation to the boat, for a river/dinner cruise with a variety of entertainment. We enjoyed seeing the pyramids from the roof where we enjoyed our breakfast and the pool.

I was looking for a hotel close to the pyramid complex seeing we only had a few days to sightsee The hotel contacted us and picked us up at the airport at midnight We were checked in quickly The room was huge and super comfortable The bathroom was clean and roomy The staff was amazing especially Mohammed He went above and beyond for us. He set up our airport transportation he helped us on getting around Cairo and the sites without getting taken advantage of. Basically the whole staff was wonderful We walked back from the pyramids in about 10 minutes The pool was so great and the views are priceless So great location Great staff Very comfortable Great value Would recommend to anyone ———————————————————- Ok so this is not a hotel comment this is a Cairo comment…. If you are American bring a lot of $1 bills and $5 bills any low denomination of currency Us$ is king here everyone wants it, don’t plan on using your credit card most places l

This was the most amazing experience in Egypt. Mohamed and his team went above and beyond to make this trip the most memorable one. The hospitality, kindness, tours, etc., were above and beyond our expectations. The experience he gave us is priceless!