Courtyard by Marriott Atlanta Midtown

Parking in the parking deck, $45 on top of our already pricier rooms. This felt like a last minute nickel-dime tactic. The room was not stocked for 2 guests despite being a double queen room, no creamer- only one regular coffee pod. The space was clean and linens were nice. Showers were nice. My main lasting disappointment is with the front desk clerk on check in. She seemed irritated with the sight of guests, she was not very pleasant with my question about parking, and the hotels.com site registered my rooms under my name and also my husbands- this is an average mix-up that I do not blame Marriott or hotels for, however I do not like the attitude that I was given when I was asking about the 2 different $50 fees- instead of my $50 fee being on one transaction I was charged two $50 fees as if I had made 2 transactions. My receipt from hotels.com was for 2 rooms under 1 transaction, but again, on arrival these appeared as 2 separate transactions. The clerk working the desk seemed to feel that I was incompetent or that she was without any concern or information to offer me. She was quite dismissive. I would stay again, but want to leave an honest review. This was a family trip that we have been looking forward to and anyone hates for staff to make guests feel like they are an inconvenience. I work in healthcare and am in service to our patients and 46 employees daily, I do understand. I hope she was only having a rough afternoon and this was an isolated event.

Easy parking, clean and well appointed rooms. Easy walk to many midtown attractions.

Terrific stay in midtown! staff was friendly, helpful and courteous; room was very comfortable and clean; perfect location for a show at the fox theater (right next door) I want to thank the security guard Tony for assisting me with my luggage cart and making me feel safe; will absolutely be back.

Great stay

Great location. Comfortable room

Location

The staff were very unfriendly and not helpful. It was problems from check-in. I had pre-paid for our stay a couple days before arrival, thinking this would help make the process smoother, well instead we got charged twice. Upon questioning this multiple time to multiple different staff members, we were unable to get an answer. Both charges remain on our bank accounts. It has been very infuriating. If the guy checking us in wouldn’t have been on his phone not paying attention, maybe this wouldn’t have happened!

Clean room in a great location

The check in was good until my husband went to take a shower and almost fell because they tub was so slippery had to call the front desk twice the sent someone up with a stopper for the tub. We check out the bill was about $365.42 but when I look at my card account they had charged me $365.42 plus $90.00. I called 3 days ago and left a message with the billing department but no one was returned my call